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#flip-the-script

Is leaving a voicemail really worth it? Is leaving a voicemail really worth it? Is Leaving a  Voicemail Really Worth it?


Yes and no. It depends on who you're leaving it to and why. If someone called you and you missed them, leaving a voicemail can almost guarantee a call back because they wanted to reach you in the first place.


But what about someone you've never talked to?


Before leaving you with the punchline, it's REALLLY important to understand the purpose of a voicemail. It's NOT to get the person to make a purchase decision, it's to get the person to call you back, that's it.


Now for the punchline...


I think you should limit the number of voicemails, but if you were to leave one, here's what you should do:


"Hey [insert name], it's [insert your first name and the company you're with]


I saw that you [insert observation, i.e. signed up, downloaded, etc] and....


*slight pause as if you just had an idea*...


I think I may have something that may help, call me back when you get this, [insert #]."


Then... send them an email with the subject line "Voicemail"


Good luck!

B2B Sales
B2C
Posted 3 months ago by
David McCleanManaging Partner at SDR Systems Group
What about cold outbound calling should we leave voicemails as well?
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3 months ago

Mor AssoulineVP of Sales at PracticePanther.com | SaaS Startup Consultant at PracticePanther Law Practice Management Software
The short answer is test it. I've never called back a cold call that left a voicemail.  But, I've listened to it. So your VM should be suppper specific and vague at the same time. What are you selling and what's your pitch? Maybe I can come up with something for you.
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3 months ago

Jason BrausewetterManaging Director at Gain
Yes. Followed up by an email referencing the voice mail just left.  This is a marketing exercise to get your company name and sales rep's name out to the prospect. You will not get return calls.  If you set the expectations with your reps/SDR's you should get the results you want. 
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3 months ago

Mor AssoulineVP of Sales at PracticePanther.com | SaaS Startup Consultant at PracticePanther Law Practice Management Software
Jason Brausewetter  not sure I understand.  A subject line Voicemail and the body of the email saying you just left a voicemail is not about getting your name out there, it's about getting a response. 
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3 months ago

John CarmichaelSaaS Sales Executive at Whereoware
In today's phone climate so to speak I think you almost have to leave a voicemail. At least on the first cold call. There are many people that simply won't answer a number that they don't recognize, but if you leave a voicemail and they realize you're an actual person, they may pick it up the next time. At the very least, I can't see a voicemail hu...See more
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3 months ago

AB
Andrew BrownCEO at Toolfetch
Always leave a message, i find it frustrating when i receive 4 missed calls from a rep with no voicemail. 9 times out of 10 the voicemail doesn't get returned but it's part of the sales process. Remember you're chipping away at building rapport with the customer. Voicemail is just one way, on top of emails, texting, selfie emails and all other foll...See more
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3 months ago

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