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What do you feel is the best way to train a SaaS sales executive in product knowledge?

Posted 2 months ago by
Brandon RileyAccount Executive at Levelset
What helped me pick up our product quickly was having tasks or activities to complete as if I was going to be the end user early on. That really helped me understand the flow and how to best demonstrate the value of the product. Once I became comfortable and confident in what I had learned, helping new reps understand the product made me more of an...See more
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2 months ago

James Owen GallagherSenior Director of Sales at Ting
A comprehensive way to train a news SAAS sales executive in product knowledge is:a) provide them with a knowledge base manual of the service/ product that includes the Value Proposition, Features (what it does), Capabilities (what it can do), Limitations (what it can't do), Technical Requirements (what it requires), Fees (what it costs), Benefits (...See more
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2 months ago

Yuri DekibaResearch Director, CSO Insights (Research Division of MHG) at Miller Heiman Group
Philip Giles Start with the customer vs product. Helping them understand how it really helps the customer - what business challenges it addresses, what objectives it helps them achieve. Then follow with how the product works. You don't want them to start with a feature function discussion - a technical sales engineer can deliver that at the right t...See more
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about 2 months ago

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