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Stefan Sijswerda commented on

Toughest part of your job

What is the toughest part of your job as a sales professional?

Mine, is walking the ever-so-slim line between the art of sales and the science based on KPI's and stats.

Alex Dukhovny
Executive Vice Presidents, Sales at Intratem
Bravo
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Cris Valderas
Regional Sales Director at RailComm
That is tough, especially if KPI's aren't in line with the realities of closing business. I'm lucky to not be in that type of environment now. For me being prevented from meeting in person with customers and prospects this year is the absolute worst. 
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Alex Dukhovny
Executive Vice Presidents, Sales at Intratem
I hear ya, Chris. Most of our sales have always been over the phone so this change isn't huge for us, but now the other side of the coin is everyone wants to video chat. And that poses its own challenges. How have you adopted to this "new normal?"
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Andy Eldridge
GSM at Weber Commercial Truck Center
The toughest part of my job is getting True Buy In from ownership to take our organization to the next level. 
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Alex Dukhovny
Executive Vice Presidents, Sales at Intratem
Of course. They want more sales, less sales tools and a reduced budget. That's pretty typical from what I hear. How big is your organization? Sometimes these issues seems to be more prevalent in smaller businesses - lifestyle companies. But I may be wrong. 
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Cooper Wright
Business Development Lead at Nylas
The hardest part as an SDR has been patience... Sometimes I feel like I've been ready to work in a closing role for most of my 2 years in BD. I just keep reminding myself that every day in this role is sharpening my toolkit for the future!
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Alex Dukhovny
Executive Vice Presidents, Sales at Intratem
That's really interesting. I come from a school of thought and practice that SDR skills are not transferable to "closing" skills. In my team, SDR's are gods! If they do their jobs well, then "closing" or rather fulfillment is a breeze. Personally, I'd rather have skilled SDRs than sales people. It's just that the compensation model should reflect t... See more
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Cooper Wright
Business Development Lead at Nylas
Alex  I can assure you the SDR nation appreciates you for that very much!! The skill transfer I see is in the prospecting, relationship-building, and discovery areas. The reps I work with who have been BDRs for longer periods of time tend to have an easier time with pipeline creation, and are consistently  collaborative and understanding with their... See more
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Christin Littlefield
CIT at Aflac
Hardest part for me is seeing clients cry. Dealing with the emotions when tragedies happen and clients or their family need comfort has been hard for me since my pharmacy days.  
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Alex Dukhovny
Executive Vice Presidents, Sales at Intratem
That's very tough. Thank you for what you do. I am sure many people appreciate a sympathetic ear. Do you have any particular techniques you use to cope with this and help clients?  
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Christin Littlefield
CIT at Aflac
You're welcome. I do my best to listen, empathize, try not to cry too, and sometimes a person just needs a hug... file claims fast so they receive benefits ASAP... check on them after a while 
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Kirill Sofronov
BD & Growth Lead at CardsPal
I believe so much of the sales success depends on the product. If the product is bad you are ruining your reputation, trust and future prospects with clients. Because this is so much out of your control, its really important to choose the right companies otherwise it can throttle your future success. 
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4 days ago
Stefan Sijswerda
Major Account Executive at Samsara
Alex Dukhovny transfer the trust you gain from prospects and gut feeling into quantifiable stats to make your FC predictable. Trust will ultimately result in closing but hard to quantify.  
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3 days ago
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