Pros
Base pay is usually lower than what is considered the market average. The comp plan has been restructured in a way that it has drastically reduced the OTE for reps that achieve 115%+ reps. Sales goal are becoming increasingly more challenging to hit as they are MRC based but the MRC that retires quota has reduced due to market competition. SMB reps are hamstrung due to available products to sell and systems that are lacking in function. When these issues are brought up, there is a whole lot of “I’ll send it up” with nothing being done. With the only solution being “sell more more more”. Benefits are honestly pretty great though. Insurance is very affordable, tuition reimbursement (lower than most companies at $5600 year), and there is capability for movement however most spots require relocation. It seems that folks in the Sr. Director and up and severely disconnected on what front line employees deal with in both sales and anything dealing with construction. Chargebacks are rampant for a multitude of different reason that are totally out of your control with virtually zero recourse. Still I would recommend Comcast Business if not for anything but a big name on a resume. You do have the opportunity to lean a lot of you choose to do so.
Cons
Systems. Processes. Leadership. Constantly changing standards with non-sales groups. Low accountability for non-sales groups. Disconnection between upper leadership and field reps.
1.9
SAE (Senior Account Executive), undefined
Remote
- Stagnant
- Some
- 3/10
- average
- 2/10
- Yes
Senior Business Account Executive, SMB
US, Washington
- Stagnant
- Some
- 5/10
- average
- 7/10
- Yes
Account Executive 2, SMB
US, Miami
- Stagnant
- No
- 7/10
- average
- 6/10
- Yes