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  2. Customer Success / Account Manager

Highest Paying Companies for Customer Success / Account Manager 2023

View the best paying Tech Companies for Customer Success and Account Managers in 2023. The rankings reflect the highest average Total Compensation, OTE and Base Salary.

All Account Sizes
Customer Success

Customer Success / Account Manager Compensation

Average total comp.

$112.4K

Base salary

$77,308

Commission

$10,335

Signing + Stock

$1,589

The average Customer Success / Account Manager salary
is $77.3K in the US.

The average Customer Success / Account Manager total compensation package is $112.4K in the US.

Percent of Customer Success and Account Managers Hitting Quota

22% of Customer Success and Account Managers are hitting their quota

CS / AM Salary by Years of Experience

The average salary for Customer Success and Account Managers with no experience / 2 years experience is $70,904

Customer Success / Account Manager Salary by Account Size

Customer Success / Account Manager total compensation typically ranges from $8.5K-$800K


Customer Success / Account Manager FAQ

Best companies for Customer Success and Account Managers

  1. Momentive

    Company star rating out of five 2.4
    Hit Quota
    41%
    Work-Life Balance
    5
    Base salary
    $62,500
    OTE
    $94,000

Best cities for Customer Success and Account Managers

  1. Singapore

    Hit Quota
    39%
    Work-Life Balance
    -
    Base Salary
    $172,000
    OTE
    $288,000
  2. Minneapolis

    Company star rating out of five 4
    Hit Quota
    11%
    Work-Life Balance
    8
    Base Salary
    $124,400
    OTE
    $237,800
  3. San Diego

    Hit Quota
    17%
    Work-Life Balance
    -
    Base Salary
    $135,000
    OTE
    $270,000
  4. San Francisco

    Hit Quota
    41%
    Work-Life Balance
    -
    Base Salary
    $110,208
    OTE
    $199,158
  5. New Jersey

    Hit Quota
    30%
    Work-Life Balance
    -
    Base Salary
    $115,833
    OTE
    $201,333

Customer Success / Account Manager Job Description

What does an CS / AM do?

An Account Manager's main responsibility is to maintain and further develop the customer relationships with their assigned accounts in their territory. Account Managers will upsell these customers on additional and new products, services, or solutions.

More specifically, Account Managers are responsible for these parts of the sales cycle:

  1. Customer Success - Keep the customer happy
  2. Expansion - Upsell and Cross-sell the customer into new and larger contracts

Account Managers are usually handed off customers who just signed a deal with their Account Executive counterpart. Account Managers might also have a dedicated Customer Success teammate who they work with as well as sales engineers and subject matter experts.

Like Account Executives, when an Account Manager closes an expansion or renewal deal, they are typically paid a commission. This percentage varies widely by company, deal size, location, and compensation plan.

The top Account Manager skills include: customer-obsessed, strategic thinking, and strong communication.

Account Manager vs. Account Executive

Account Managers typically work with existing customers and focus on maintaining that relationship while also renewing existing contracts and upselling the customer onto new or larger quantities of products. Account Executives, on the other hand, typically hunt for brand new clients who are not already customers of your company. Because Account Managers usually only work with warm leads, they are paid a higher base salary than Account Executives but have a lower commission earning potential.


Top Paying Companies for Customer Success / Account Manager

1
My Essentials $203,487 $765,432 Salary Information about Customer Success / Account Manager
2
Allen & Overy $475,000 $650,000 Salary Information about Customer Success / Account Manager
3
Principle Payments $46,000 $627,107 Salary Information about Customer Success / Account Manager
4
American Surgical Development $70,000 $500,000 Salary Information about Customer Success / Account Manager
5
BT $230,000 $500,000 Salary Information about Customer Success / Account Manager
6
Advisor Credit Exchange $275,000 $500,000 Salary Information about Customer Success / Account Manager
7
OpenSource Connections $100,000 $500,000 Salary Information about Customer Success / Account Manager
8
Scooped Cookie Dough Bar $350,000 $500,000 Salary Information about Customer Success / Account Manager
9
ProvidusBank $50,000 $500,000 Salary Information about Customer Success / Account Manager
10
SevenRooms $240,000 $480,000 Salary Information about Customer Success / Account Manager
11
Z Strategy & Consulting $175,000 $470,000 Salary Information about Customer Success / Account Manager
12
Deerland Probiotics & Enzymes $80,000 $450,000 Salary Information about Customer Success / Account Manager
13
Hotwire Communications $75,000 $450,000 Salary Information about Customer Success / Account Manager
14
Statistics South Africa $360,000 $450,000 Salary Information about Customer Success / Account Manager
15
Secure Communications Solutions LLC. $275,000 $450,000 Salary Information about Customer Success / Account Manager
16
https://www.iqbody.com/ $250,000 $400,000 Salary Information about Customer Success / Account Manager
17
Ascent Business Solutions $150,000 $400,000 Salary Information about Customer Success / Account Manager
18
inSynchro Group of Companies $300,000 $400,000 Salary Information about Customer Success / Account Manager
19
Career Ready $300,000 $400,000 Salary Information about Customer Success / Account Manager
20
LegalShield $200,000 $400,000 Salary Information about Customer Success / Account Manager
21
Protempo $250,000 $400,000 Salary Information about Customer Success / Account Manager
22
Assent Inc. $115,000 $398,000 Salary Information about Customer Success / Account Manager
23
Boston Scientific $80,000 $380,000 Salary Information about Customer Success / Account Manager
24
GenXHire Services Private Limited $375,156 $375,156 Salary Information about Customer Success / Account Manager
25
World Wide Technology $100,000 $375,000 Salary Information about Customer Success / Account Manager
26
Exegy $200,000 $375,000 Salary Information about Customer Success / Account Manager
27
WorldWerx, LLC $180,000 $360,000 Salary Information about Customer Success / Account Manager
28
Kiran Analytics $175,000 $350,000 Salary Information about Customer Success / Account Manager
29
Payliance $200,000 $350,000 Salary Information about Customer Success / Account Manager
30
Royal LePage Signature Realty, Toronto $200,000 $350,000 Salary Information about Customer Success / Account Manager
31
Unisys $200,000 $350,000 Salary Information about Customer Success / Account Manager
32
Automotive News $150,000 $350,000 Salary Information about Customer Success / Account Manager
33
Dematic $90,000 $350,000 Salary Information about Customer Success / Account Manager
34
Highmark Financial Svc $175,000 $350,000 Salary Information about Customer Success / Account Manager
35
Ascendant National Title $100,000 $340,000 Salary Information about Customer Success / Account Manager
36
Cloudinary $170,000 $340,000 Salary Information about Customer Success / Account Manager
37
United States Marine Corps $150,000 $325,000 Salary Information about Customer Success / Account Manager
38
Biofourmis $165,000 $325,000 Salary Information about Customer Success / Account Manager
39
NetBrain Technologies $160,000 $320,000 Salary Information about Customer Success / Account Manager
40
Juniper Networks $160,000 $320,000 Salary Information about Customer Success / Account Manager
41
Optilan $150,000 $300,000 Salary Information about Customer Success / Account Manager
42
Arxada $200,000 $300,000 Salary Information about Customer Success / Account Manager
43
Novella Real Estate $200,000 $300,000 Salary Information about Customer Success / Account Manager
44
Refinitiv $175,000 $300,000 Salary Information about Customer Success / Account Manager
45
OffSec $120,000 $300,000 Salary Information about Customer Success / Account Manager
46
Computer Design & Integration $90,000 $300,000 Salary Information about Customer Success / Account Manager
47
UL Benchmarks $150,000 $300,000 Salary Information about Customer Success / Account Manager
48
NetScout Systems $150,000 $300,000 Salary Information about Customer Success / Account Manager
49
New Relic $150,000 $300,000 Salary Information about Customer Success / Account Manager
50
Southridge Capital $200,000 $300,000 Salary Information about Customer Success / Account Manager
51
Indeco Sales, Inc. $125,000 $300,000 Salary Information about Customer Success / Account Manager
52
Congratulations and Condolences $150,000 $300,000 Salary Information about Customer Success / Account Manager
53
FlexCompute $150,000 $300,000 Salary Information about Customer Success / Account Manager
54
Spreedly, Inc. $189,000 $289,000 Salary Information about Customer Success / Account Manager
55
IFS $150,000 $285,000 Salary Information about Customer Success / Account Manager
56
Acushnet Company $220,000 $285,000 Salary Information about Customer Success / Account Manager
57
Medtronic $65,000 $285,000 Salary Information about Customer Success / Account Manager
58
Axiom Solutions LLC $160,000 $285,000 Salary Information about Customer Success / Account Manager
59
Industry Weapon $100,000 $280,000 Salary Information about Customer Success / Account Manager
60
Endava $140,000 $280,000 Salary Information about Customer Success / Account Manager
61
Arista Networks $120,000 $280,000 Salary Information about Customer Success / Account Manager
62
SecurityScorecard $130,000 $280,000 Salary Information about Customer Success / Account Manager
63
iTechArt Group $125,000 $275,000 Salary Information about Customer Success / Account Manager
64
Crown Castle $109,000 $275,000 Salary Information about Customer Success / Account Manager
65
TP ICAP $200,000 $275,000 Salary Information about Customer Success / Account Manager
66
Air Source Corporation $175,000 $275,000 Salary Information about Customer Success / Account Manager
67
A Lawyer Help $120,000 $275,000 Salary Information about Customer Success / Account Manager
68
Hanu $120,000 $275,000 Salary Information about Customer Success / Account Manager
69
Adlumin $135,000 $270,000 Salary Information about Customer Success / Account Manager
70
Open Systems Technologies $125,000 $270,000 Salary Information about Customer Success / Account Manager
71
Kilby Solutions $159,000 $270,000 Salary Information about Customer Success / Account Manager
72
Century Communities $152,000 $265,000 Salary Information about Customer Success / Account Manager
73
Apptio $142,127 $263,545 Salary Information about Customer Success / Account Manager
74
Dignity Team Health / dba Dignity Hospice $129,000 $260,000 Salary Information about Customer Success / Account Manager
75
Upstream $132,000 $260,000 Salary Information about Customer Success / Account Manager
76
Connex One $130,000 $260,000 Salary Information about Customer Success / Account Manager
77
Dow Jones $70,000 $260,000 Salary Information about Customer Success / Account Manager
78
HashiCorp $128,000 $256,000 Salary Information about Customer Success / Account Manager
79
Informatica $127,857 $255,714 Salary Information about Customer Success / Account Manager
80
Decisions $117,500 $255,000 Salary Information about Customer Success / Account Manager
81
Moody's Analytics $90,000 $250,000 Salary Information about Customer Success / Account Manager
82
Route Consultant $85,000 $250,000 Salary Information about Customer Success / Account Manager
83
TeamRecruit $75,000 $250,000 Salary Information about Customer Success / Account Manager
84
Logpoint $125,000 $250,000 Salary Information about Customer Success / Account Manager
85
Language I/O $85,000 $250,000 Salary Information about Customer Success / Account Manager
86
Heirloom Pet Products $120,000 $250,000 Salary Information about Customer Success / Account Manager
87
Definity First $160,000 $250,000 Salary Information about Customer Success / Account Manager
88
Defenseforce, Inc. $150,000 $250,000 Salary Information about Customer Success / Account Manager
89
Mednet $100,000 $250,000 Salary Information about Customer Success / Account Manager
90
Power Brands $200,000 $250,000 Salary Information about Customer Success / Account Manager
91
City Lending $144,000 $250,000 Salary Information about Customer Success / Account Manager
92
GreenPages Technology Solutions $80,000 $250,000 Salary Information about Customer Success / Account Manager
93
MiTek Mezzanine Systems $75,000 $250,000 Salary Information about Customer Success / Account Manager
94
Berkshire Hathaway HomeServices $120,000 $250,000 Salary Information about Customer Success / Account Manager
95
Tejas Networks India $125,000 $250,000 Salary Information about Customer Success / Account Manager
96
HouseofWellness.ca $100,000 $250,000 Salary Information about Customer Success / Account Manager
97
UC Group $200,000 $250,000 Salary Information about Customer Success / Account Manager
98
Synatic $130,000 $250,000 Salary Information about Customer Success / Account Manager
99
Moen Incorporated $160,000 $250,000 Salary Information about Customer Success / Account Manager
100
Brooksource $50,000 $250,000 Salary Information about Customer Success / Account Manager
101
Olympia Lighting $220,000 $250,000 Salary Information about Customer Success / Account Manager
102
Presidio Pharmaceuticals $80,000 $250,000 Salary Information about Customer Success / Account Manager
103
John Snow Labs $100,000 $250,000 Salary Information about Customer Success / Account Manager
104
Third Bridge Group $120,000 $250,000 Salary Information about Customer Success / Account Manager
105
Lone Star Industrial Materials $100,000 $250,000 Salary Information about Customer Success / Account Manager
106
NC Route Consultants $85,000 $250,000 Salary Information about Customer Success / Account Manager
107
SureCritic $95,000 $250,000 Salary Information about Customer Success / Account Manager
108
Workhuman $125,000 $250,000 Salary Information about Customer Success / Account Manager
109
Reliance Home Comfort $120,000 $250,000 Salary Information about Customer Success / Account Manager
110
PIMCO $185,000 $250,000 Salary Information about Customer Success / Account Manager
111
RedSeal $125,000 $250,000 Salary Information about Customer Success / Account Manager
112
Go-Opv $300,000 $250,000 Salary Information about Customer Success / Account Manager
113
Thought Industries $115,000 $247,000 Salary Information about Customer Success / Account Manager
114
Citi $116,000 $247,000 Salary Information about Customer Success / Account Manager
115
Fonterra Co-operative Group $196,000 $245,000 Salary Information about Customer Success / Account Manager
116
Intero Real Estate Services $210,000 $245,000 Salary Information about Customer Success / Account Manager
117
Raydiant $120,000 $245,000 Salary Information about Customer Success / Account Manager
118
Labatt Food Service $125,000 $245,000 Salary Information about Customer Success / Account Manager
119
TrustLayer $145,000 $245,000 Salary Information about Customer Success / Account Manager
120
NETSCOUT $121,250 $242,500 Salary Information about Customer Success / Account Manager
121
HYPCCCYCL $153,333 $241,667 Salary Information about Customer Success / Account Manager
122
Hitachi Vantara $160,000 $240,000 Salary Information about Customer Success / Account Manager
123
Cadence Design Systems $100,000 $240,000 Salary Information about Customer Success / Account Manager
124
Heron Therapeutics, Inc. $165,000 $240,000 Salary Information about Customer Success / Account Manager
125
Motive.io $120,000 $240,000 Salary Information about Customer Success / Account Manager
126
Movement Mortgage $90,000 $240,000 Salary Information about Customer Success / Account Manager
127
Halliburton $135,000 $240,000 Salary Information about Customer Success / Account Manager
128
Safrapay $176,000 $240,000 Salary Information about Customer Success / Account Manager
129
Raymond Handling Solutions, Inc. $132,000 $240,000 Salary Information about Customer Success / Account Manager
130
Trintech $120,000 $240,000 Salary Information about Customer Success / Account Manager
131
Abaco Systems $120,000 $240,000 Salary Information about Customer Success / Account Manager
132
TimeTrade Systems $120,000 $240,000 Salary Information about Customer Success / Account Manager
133
echo3D $135,000 $235,000 Salary Information about Customer Success / Account Manager
134
Spinal Cord Injury Ontario $150,000 $235,000 Salary Information about Customer Success / Account Manager
135
Frazier & Deeter Consulting & CPA's $160,000 $235,000 Salary Information about Customer Success / Account Manager
136
Stripe $180,000 $234,000 Salary Information about Customer Success / Account Manager
137
Thycotic $120,000 $230,000 Salary Information about Customer Success / Account Manager
138
Spotify $127,500 $230,000 Salary Information about Customer Success / Account Manager
139
AgaveCoin AGVC Cryptocurrency $195,000 $230,000 Salary Information about Customer Success / Account Manager
140
Alkira $115,000 $230,000 Salary Information about Customer Success / Account Manager
141
Johnson & Johnson $65,000 $230,000 Salary Information about Customer Success / Account Manager
142
EmergencyRV.org $175,000 $230,000 Salary Information about Customer Success / Account Manager
143
GreenRoad Technologies $115,000 $230,000 Salary Information about Customer Success / Account Manager
144
Yellow Pages / Pages Jaunes – Canada $64,067 $228,833 Salary Information about Customer Success / Account Manager
145
Clovis Oncology $176,000 $228,000 Salary Information about Customer Success / Account Manager
146
Moog $127,420 $225,420 Salary Information about Customer Success / Account Manager
147
SIMBA Chain $200,000 $225,000 Salary Information about Customer Success / Account Manager
148
EquipmentShare $75,000 $225,000 Salary Information about Customer Success / Account Manager
149
BairesDev $125,000 $225,000 Salary Information about Customer Success / Account Manager
150
Simple8 $175,000 $225,000 Salary Information about Customer Success / Account Manager
151
ROKO B.D.S. $150,000 $225,000 Salary Information about Customer Success / Account Manager
152
CareNational $75,000 $225,000 Salary Information about Customer Success / Account Manager
153
Amazon Web Services $138,984 $224,062 Salary Information about Customer Success / Account Manager
154
OfferUp $195,000 $222,500 Salary Information about Customer Success / Account Manager
155
KR Communications $110,000 $220,000 Salary Information about Customer Success / Account Manager
156
Chronus $110,000 $220,000 Salary Information about Customer Success / Account Manager
157
Community Electricity IO, Inc. $135,000 $220,000 Salary Information about Customer Success / Account Manager
158
CentiMark Corporation $120,000 $220,000 Salary Information about Customer Success / Account Manager
159
ButterflyMX $110,000 $220,000 Salary Information about Customer Success / Account Manager
160
Collinson $180,000 $220,000 Salary Information about Customer Success / Account Manager
161
PaymentWorks $185,000 $220,000 Salary Information about Customer Success / Account Manager
162
Silver Peak Systems, Inc. $110,000 $220,000 Salary Information about Customer Success / Account Manager
163
Unemployed at this time Marketing/Advertising $75,000 $220,000 Salary Information about Customer Success / Account Manager
164
Instructure $110,000 $220,000 Salary Information about Customer Success / Account Manager
165
Cigna $150,000 $220,000 Salary Information about Customer Success / Account Manager
166
Randstad Technologies US $90,000 $215,000 Salary Information about Customer Success / Account Manager
167
Prime Group Holdings $140,000 $215,000 Salary Information about Customer Success / Account Manager
168
InfuCare Rx $170,000 $215,000 Salary Information about Customer Success / Account Manager
169
ANSYS $107,500 $215,000 Salary Information about Customer Success / Account Manager
170
Flexera $105,000 $215,000 Salary Information about Customer Success / Account Manager
171
Idea Nuova $150,000 $211,130 Salary Information about Customer Success / Account Manager
172
Live It Earth $90,000 $210,100 Salary Information about Customer Success / Account Manager
173
Cox & Co $210,000 $210,000 Salary Information about Customer Success / Account Manager
174
CyberCube $120,000 $210,000 Salary Information about Customer Success / Account Manager
175
BlueTriton Brands $160,000 $210,000 Salary Information about Customer Success / Account Manager
176
Routable $130,000 $210,000 Salary Information about Customer Success / Account Manager
177
Acelerate $105,000 $210,000 Salary Information about Customer Success / Account Manager
178
Dimitra Incorporated $90,000 $210,000 Salary Information about Customer Success / Account Manager
179
CanMar $180,000 $210,000 Salary Information about Customer Success / Account Manager
180
Zebra Technologies $115,000 $209,000 Salary Information about Customer Success / Account Manager
181
Custom LeatherCraft Manufacturing $154,000 $207,000 Salary Information about Customer Success / Account Manager
182
BMC Software $105,625 $206,875 Salary Information about Customer Success / Account Manager
183
OSG $101,000 $205,000 Salary Information about Customer Success / Account Manager
184
Mughal food and beverage $200,000 $205,000 Salary Information about Customer Success / Account Manager
185
White Fox Haus $145,000 $205,000 Salary Information about Customer Success / Account Manager
186
Kemper Corporation $160,000 $205,000 Salary Information about Customer Success / Account Manager
187
JAS Worldwide $135,000 $205,000 Salary Information about Customer Success / Account Manager
188
Azelis $125,000 $205,000 Salary Information about Customer Success / Account Manager
189
Prisma SD-WAN $122,250 $204,125 Salary Information about Customer Success / Account Manager
190
Southwestern Insurance Group $150,000 $204,000 Salary Information about Customer Success / Account Manager
191
Quest Software $112,333 $203,333 Salary Information about Customer Success / Account Manager
192
Shell Global $147,500 $202,500 Salary Information about Customer Success / Account Manager
193
DHRemodel - www.dandhremodel.com $53,000 $202,000 Salary Information about Customer Success / Account Manager
194
LDA Staffing, LLC $110,000 $200,000 Salary Information about Customer Success / Account Manager
195
Nu-Calgon $140,000 $200,000 Salary Information about Customer Success / Account Manager
196
Digimentors $110,000 $200,000 Salary Information about Customer Success / Account Manager
197
Mitto $40,000 $200,000 Salary Information about Customer Success / Account Manager
198
BigHand $85,000 $200,000 Salary Information about Customer Success / Account Manager
199
Plug and Play $110,000 $200,000 Salary Information about Customer Success / Account Manager
200
Enverus $110,000 $200,000 Salary Information about Customer Success / Account Manager