Highest Paying Companies for Customer Success / Account Manager 2023
View the best paying Tech Companies for Customer Success and Account Managers in 2023. The rankings reflect the highest average Total Compensation, OTE and Base Salary.
Customer Success / Account Manager Compensation
Average total comp.
Average total compensation
$112.4K
Base salary
$77,308
Commission
$10,335
Signing + Stock
$1,589
The average Customer Success / Account Manager salary
is
$77.3K
in the US.
The average Customer Success / Account Manager total compensation package is $112.4K in the US.
Percent of Customer Success and Account Managers Hitting Quota
22% of Customer Success and Account Managers are hitting their quota
CS / AM Salary by Years of Experience
The average salary for Customer Success and Account Managers with no experience / 2 years experience is $70,904
Customer Success / Account Manager Salary by Account Size
Customer Success / Account Manager total compensation typically ranges from $8.5K-$800K
Customer Success / Account Manager FAQ
Best companies for Customer Success and Account Managers
Momentive
2.4
- Hit Quota
- 41%
- Work-Life Balance
- 5
- Base salary
- $62,500
- OTE
- $94,000
Best cities for Customer Success and Account Managers
Singapore
- Hit Quota
- 39%
- Work-Life Balance
- -
- Base Salary
- $172,000
- OTE
- $288,000
-
Minneapolis
4
- Hit Quota
- 11%
- Work-Life Balance
- 8
- Base Salary
- $124,400
- OTE
- $237,800
-
San Diego
- Hit Quota
- 17%
- Work-Life Balance
- -
- Base Salary
- $135,000
- OTE
- $270,000
-
San Francisco
- Hit Quota
- 41%
- Work-Life Balance
- -
- Base Salary
- $110,208
- OTE
- $199,158
-
New Jersey
- Hit Quota
- 30%
- Work-Life Balance
- -
- Base Salary
- $115,833
- OTE
- $201,333
Customer Success / Account Manager Job Description
What does an CS / AM do?
An Account Manager's main responsibility is to maintain and further develop the customer relationships with their assigned accounts in their territory. Account Managers will upsell these customers on additional and new products, services, or solutions.
More specifically, Account Managers are responsible for these parts of the sales cycle:
- Customer Success - Keep the customer happy
- Expansion - Upsell and Cross-sell the customer into new and larger contracts
Account Managers are usually handed off customers who just signed a deal with their Account Executive counterpart. Account Managers might also have a dedicated Customer Success teammate who they work with as well as sales engineers and subject matter experts.
Like Account Executives, when an Account Manager closes an expansion or renewal deal, they are typically paid a commission. This percentage varies widely by company, deal size, location, and compensation plan.
The top Account Manager skills include: customer-obsessed, strategic thinking, and strong communication.
Account Manager vs. Account Executive
Account Managers typically work with existing customers and focus on maintaining that relationship while also renewing existing contracts and upselling the customer onto new or larger quantities of products. Account Executives, on the other hand, typically hunt for brand new clients who are not already customers of your company. Because Account Managers usually only work with warm leads, they are paid a higher base salary than Account Executives but have a lower commission earning potential.
Top Paying Companies for Customer Success / Account Manager
1
|  | My Essentials | $203,487 | $765,432 |  |
2
|  | Allen & Overy | $475,000 | $650,000 | |
3
| | Principle Payments | $46,000 | $627,107 | |
4
|  | American Surgical Development | $70,000 | $500,000 | |
5
|  | BT | $230,000 | $500,000 | |
6
|  | Advisor Credit Exchange | $275,000 | $500,000 | |
7
|  | OpenSource Connections | $100,000 | $500,000 | |
8
|  | Scooped Cookie Dough Bar | $350,000 | $500,000 | |
9
|  | ProvidusBank | $50,000 | $500,000 | |
10
|  | SevenRooms | $240,000 | $480,000 | |
11
| | Z Strategy & Consulting | $175,000 | $470,000 | |
12
|  | Deerland Probiotics & Enzymes | $80,000 | $450,000 | |
13
|  | Hotwire Communications | $75,000 | $450,000 | |
14
|  | Statistics South Africa | $360,000 | $450,000 | |
15
| | Secure Communications Solutions LLC. | $275,000 | $450,000 | |
16
| | https://www.iqbody.com/ | $250,000 | $400,000 | |
17
|  | Ascent Business Solutions | $150,000 | $400,000 | |
18
| | inSynchro Group of Companies | $300,000 | $400,000 | |
19
| | Career Ready | $300,000 | $400,000 | |
20
|  | LegalShield | $200,000 | $400,000 | |
21
| | Protempo | $250,000 | $400,000 | |
22
|  | Assent Inc. | $115,000 | $398,000 | |
23
|  | Boston Scientific | $80,000 | $380,000 | |
24
|  | GenXHire Services Private Limited | $375,156 | $375,156 | |
25
|  | World Wide Technology | $100,000 | $375,000 | |
26
|  | Exegy | $200,000 | $375,000 | |
27
| | WorldWerx, LLC | $180,000 | $360,000 | |
28
|  | Kiran Analytics | $175,000 | $350,000 | |
29
|  | Payliance | $200,000 | $350,000 | |
30
|  | Royal LePage Signature Realty, Toronto | $200,000 | $350,000 | |
31
|  | Unisys | $200,000 | $350,000 | |
32
|  | Automotive News | $150,000 | $350,000 | |
33
|  | Dematic | $90,000 | $350,000 | |
34
| | Highmark Financial Svc | $175,000 | $350,000 | |
35
|  | Ascendant National Title | $100,000 | $340,000 | |
36
|  | Cloudinary | $170,000 | $340,000 | |
37
|  | United States Marine Corps | $150,000 | $325,000 | |
38
|  | Biofourmis | $165,000 | $325,000 | |
39
|  | NetBrain Technologies | $160,000 | $320,000 | |
40
|  | Juniper Networks | $160,000 | $320,000 | |
41
|  | Optilan | $150,000 | $300,000 | |
42
|  | Arxada | $200,000 | $300,000 | |
43
|  | Novella Real Estate | $200,000 | $300,000 | |
44
|  | Refinitiv | $175,000 | $300,000 | |
45
|  | OffSec | $120,000 | $300,000 | |
46
|  | Computer Design & Integration | $90,000 | $300,000 | |
47
| | UL Benchmarks | $150,000 | $300,000 | |
48
|  | NetScout Systems | $150,000 | $300,000 | |
49
|  | New Relic | $150,000 | $300,000 | |
50
|  | Southridge Capital | $200,000 | $300,000 | |
51
|  | Indeco Sales, Inc. | $125,000 | $300,000 | |
52
|  | Congratulations and Condolences | $150,000 | $300,000 | |
53
|  | FlexCompute | $150,000 | $300,000 | |
54
|  | Spreedly, Inc. | $189,000 | $289,000 | |
55
|  | IFS | $150,000 | $285,000 | |
56
|  | Acushnet Company | $220,000 | $285,000 | |
57
|  | Medtronic | $65,000 | $285,000 | |
58
|  | Axiom Solutions LLC | $160,000 | $285,000 | |
59
|  | Industry Weapon | $100,000 | $280,000 | |
60
|  | Endava | $140,000 | $280,000 | |
61
|  | Arista Networks | $120,000 | $280,000 | |
62
|  | SecurityScorecard | $130,000 | $280,000 | |
63
|  | iTechArt Group | $125,000 | $275,000 | |
64
|  | Crown Castle | $109,000 | $275,000 | |
65
|  | TP ICAP | $200,000 | $275,000 | |
66
| | Air Source Corporation | $175,000 | $275,000 | |
67
|  | A Lawyer Help | $120,000 | $275,000 | |
68
|  | Hanu | $120,000 | $275,000 | |
69
|  | Adlumin | $135,000 | $270,000 | |
70
|  | Open Systems Technologies | $125,000 | $270,000 | |
71
|  | Kilby Solutions | $159,000 | $270,000 | |
72
|  | Century Communities | $152,000 | $265,000 | |
73
|  | Apptio | $142,127 | $263,545 | |
74
| | Dignity Team Health / dba Dignity Hospice | $129,000 | $260,000 | |
75
|  | Upstream | $132,000 | $260,000 | |
76
|  | Connex One | $130,000 | $260,000 | |
77
|  | Dow Jones | $70,000 | $260,000 | |
78
|  | HashiCorp | $128,000 | $256,000 | |
79
|  | Informatica | $127,857 | $255,714 | |
80
|  | Decisions | $117,500 | $255,000 | |
81
|  | Moody's Analytics | $90,000 | $250,000 | |
82
|  | Route Consultant | $85,000 | $250,000 | |
83
|  | TeamRecruit | $75,000 | $250,000 | |
84
|  | Logpoint | $125,000 | $250,000 | |
85
|  | Language I/O | $85,000 | $250,000 | |
86
|  | Heirloom Pet Products | $120,000 | $250,000 | |
87
|  | Definity First | $160,000 | $250,000 | |
88
| | Defenseforce, Inc. | $150,000 | $250,000 | |
89
|  | Mednet | $100,000 | $250,000 | |
90
|  | Power Brands | $200,000 | $250,000 | |
91
|  | City Lending | $144,000 | $250,000 | |
92
|  | GreenPages Technology Solutions | $80,000 | $250,000 | |
93
|  | MiTek Mezzanine Systems | $75,000 | $250,000 | |
94
|  | Berkshire Hathaway HomeServices | $120,000 | $250,000 | |
95
|  | Tejas Networks India | $125,000 | $250,000 | |
96
|  | HouseofWellness.ca | $100,000 | $250,000 | |
97
|  | UC Group | $200,000 | $250,000 | |
98
|  | Synatic | $130,000 | $250,000 | |
99
|  | Moen Incorporated | $160,000 | $250,000 | |
100
|  | Brooksource | $50,000 | $250,000 | |
101
|  | Olympia Lighting | $220,000 | $250,000 | |
102
|  | Presidio Pharmaceuticals | $80,000 | $250,000 | |
103
|  | John Snow Labs | $100,000 | $250,000 | |
104
|  | Third Bridge Group | $120,000 | $250,000 | |
105
|  | Lone Star Industrial Materials | $100,000 | $250,000 | |
106
|  | NC Route Consultants | $85,000 | $250,000 | |
107
|  | SureCritic | $95,000 | $250,000 | |
108
|  | Workhuman | $125,000 | $250,000 | |
109
|  | Reliance Home Comfort | $120,000 | $250,000 | |
110
|  | PIMCO | $185,000 | $250,000 | |
111
|  | RedSeal | $125,000 | $250,000 | |
112
|  | Go-Opv | $300,000 | $250,000 | |
113
|  | Thought Industries | $115,000 | $247,000 | |
114
|  | Citi | $116,000 | $247,000 | |
115
|  | Fonterra Co-operative Group | $196,000 | $245,000 | |
116
|  | Intero Real Estate Services | $210,000 | $245,000 | |
117
|  | Raydiant | $120,000 | $245,000 | |
118
|  | Labatt Food Service | $125,000 | $245,000 | |
119
|  | TrustLayer | $145,000 | $245,000 | |
120
|  | NETSCOUT | $121,250 | $242,500 | |
121
|  | HYPCCCYCL | $153,333 | $241,667 | |
122
|  | Hitachi Vantara | $160,000 | $240,000 | |
123
|  | Cadence Design Systems | $100,000 | $240,000 | |
124
|  | Heron Therapeutics, Inc. | $165,000 | $240,000 | |
125
|  | Motive.io | $120,000 | $240,000 | |
126
|  | Movement Mortgage | $90,000 | $240,000 | |
127
|  | Halliburton | $135,000 | $240,000 | |
128
|  | Safrapay | $176,000 | $240,000 | |
129
|  | Raymond Handling Solutions, Inc. | $132,000 | $240,000 | |
130
|  | Trintech | $120,000 | $240,000 | |
131
|  | Abaco Systems | $120,000 | $240,000 | |
132
|  | TimeTrade Systems | $120,000 | $240,000 | |
133
|  | echo3D | $135,000 | $235,000 | |
134
|  | Spinal Cord Injury Ontario | $150,000 | $235,000 | |
135
| | Frazier & Deeter Consulting & CPA's | $160,000 | $235,000 | |
136
|  | Stripe | $180,000 | $234,000 | |
137
|  | Thycotic | $120,000 | $230,000 | |
138
|  | Spotify | $127,500 | $230,000 | |
139
| | AgaveCoin AGVC Cryptocurrency | $195,000 | $230,000 | |
140
|  | Alkira | $115,000 | $230,000 | |
141
|  | Johnson & Johnson | $65,000 | $230,000 | |
142
| | EmergencyRV.org | $175,000 | $230,000 | |
143
|  | GreenRoad Technologies | $115,000 | $230,000 | |
144
|  | Yellow Pages / Pages Jaunes – Canada | $64,067 | $228,833 | |
145
|  | Clovis Oncology | $176,000 | $228,000 | |
146
|  | Moog | $127,420 | $225,420 | |
147
|  | SIMBA Chain | $200,000 | $225,000 | |
148
|  | EquipmentShare | $75,000 | $225,000 | |
149
|  | BairesDev | $125,000 | $225,000 | |
150
| | Simple8 | $175,000 | $225,000 | |
151
| | ROKO B.D.S. | $150,000 | $225,000 | |
152
|  | CareNational | $75,000 | $225,000 | |
153
|  | Amazon Web Services | $138,984 | $224,062 | |
154
|  | OfferUp | $195,000 | $222,500 | |
155
|  | KR Communications | $110,000 | $220,000 | |
156
|  | Chronus | $110,000 | $220,000 | |
157
| | Community Electricity IO, Inc. | $135,000 | $220,000 | |
158
|  | CentiMark Corporation | $120,000 | $220,000 | |
159
|  | ButterflyMX | $110,000 | $220,000 | |
160
|  | Collinson | $180,000 | $220,000 | |
161
|  | PaymentWorks | $185,000 | $220,000 | |
162
|  | Silver Peak Systems, Inc. | $110,000 | $220,000 | |
163
| | Unemployed at this time Marketing/Advertising | $75,000 | $220,000 | |
164
|  | Instructure | $110,000 | $220,000 | |
165
|  | Cigna | $150,000 | $220,000 | |
166
|  | Randstad Technologies US | $90,000 | $215,000 | |
167
|  | Prime Group Holdings | $140,000 | $215,000 | |
168
|  | InfuCare Rx | $170,000 | $215,000 | |
169
|  | ANSYS | $107,500 | $215,000 | |
170
|  | Flexera | $105,000 | $215,000 | |
171
|  | Idea Nuova | $150,000 | $211,130 | |
172
|  | Live It Earth | $90,000 | $210,100 | |
173
|  | Cox & Co | $210,000 | $210,000 | |
174
|  | CyberCube | $120,000 | $210,000 | |
175
|  | BlueTriton Brands | $160,000 | $210,000 | |
176
|  | Routable | $130,000 | $210,000 | |
177
|  | Acelerate | $105,000 | $210,000 | |
178
|  | Dimitra Incorporated | $90,000 | $210,000 | |
179
| | CanMar | $180,000 | $210,000 | |
180
|  | Zebra Technologies | $115,000 | $209,000 | |
181
|  | Custom LeatherCraft Manufacturing | $154,000 | $207,000 | |
182
|  | BMC Software | $105,625 | $206,875 | |
183
|  | OSG | $101,000 | $205,000 | |
184
| | Mughal food and beverage | $200,000 | $205,000 | |
185
|  | White Fox Haus | $145,000 | $205,000 | |
186
|  | Kemper Corporation | $160,000 | $205,000 | |
187
|  | JAS Worldwide | $135,000 | $205,000 | |
188
|  | Azelis | $125,000 | $205,000 | |
189
|  | Prisma SD-WAN | $122,250 | $204,125 | |
190
|  | Southwestern Insurance Group | $150,000 | $204,000 | |
191
|  | Quest Software | $112,333 | $203,333 | |
192
|  | Shell Global | $147,500 | $202,500 | |
193
| | DHRemodel - www.dandhremodel.com | $53,000 | $202,000 | |
194
|  | LDA Staffing, LLC | $110,000 | $200,000 | |
195
|  | Nu-Calgon | $140,000 | $200,000 | |
196
|  | Digimentors | $110,000 | $200,000 | |
197
|  | Mitto | $40,000 | $200,000 | |
198
|  | BigHand | $85,000 | $200,000 | |
199
|  | Plug and Play | $110,000 | $200,000 | |
200
|  | Enverus | $110,000 | $200,000 | |
