View the best paying Tech Companies for Customer Success and Account Managers in 2023. The rankings reflect the highest average Total Compensation, OTE and Base Salary.
$112.4K
$77,308
$10,335
$1,589
The average Customer Success / Account Manager salary
is
$77.3K
in the US.
The average Customer Success / Account Manager total compensation package is $112.4K in the US.
22% of Customer Success and Account Managers are hitting their quota
The average salary for Customer Success and Account Managers with no experience / 2 years experience is $70,904
Customer Success / Account Manager total compensation typically ranges from $65K-$145K
What does an CS / AM do?
An Account Manager's main responsibility is to maintain and further develop the customer relationships with their assigned accounts in their territory. Account Managers will upsell these customers on additional and new products, services, or solutions.
More specifically, Account Managers are responsible for these parts of the sales cycle:
Account Managers are usually handed off customers who just signed a deal with their Account Executive counterpart. Account Managers might also have a dedicated Customer Success teammate who they work with as well as sales engineers and subject matter experts.
Like Account Executives, when an Account Manager closes an expansion or renewal deal, they are typically paid a commission. This percentage varies widely by company, deal size, location, and compensation plan.
The top Account Manager skills include: customer-obsessed, strategic thinking, and strong communication.
Account Manager vs. Account Executive
Account Managers typically work with existing customers and focus on maintaining that relationship while also renewing existing contracts and upselling the customer onto new or larger quantities of products. Account Executives, on the other hand, typically hunt for brand new clients who are not already customers of your company. Because Account Managers usually only work with warm leads, they are paid a higher base salary than Account Executives but have a lower commission earning potential.
1
| ![]() | Informatica | $127,857 | $255,714 | |
2
| ![]() | Citi | $116,000 | $247,000 | |
3
| Amazon Web Services | $138,984 | $224,062 | ||
4
| ![]() | BMC Software | $105,625 | $206,875 | |
5
| Adobe | $119,188 | $197,000 | ||
6
| Nutanix | $102,208 | $196,895 | ||
7
| Cisco | $90,385 | $179,946 | ||
8
| ![]() | AVI-SPL | $83,000 | $173,333 | |
9
| Red Hat | $108,333 | $173,333 | ||
10
| Splunk | $98,722 | $169,444 | ||
11
| Fortinet | $82,500 | $165,000 | ||
12
| ![]() | RSA Security | $88,000 | $162,400 | |
13
| Outreach | $132,400 | $162,000 | ||
14
| Ecolab | $110,100 | $158,600 | ||
15
| Trend Micro | $98,000 | $156,000 | ||
16
| ![]() | Varonis Systems | $78,571 | $153,571 | |
17
| CDW Corporation | $44,700 | $151,050 | ||
18
| ![]() | Salesforce | $87,629 | $148,839 | |
19
| ![]() | Avaya | $80,400 | $145,400 | |
20
| ![]() | NetApp | $88,800 | $145,400 | |
21
| isolved | $82,500 | $145,167 | ||
22
| Indeed.com | $87,400 | $145,000 | ||
23
| Front | $79,600 | $140,000 | ||
24
| $89,469 | $139,637 | |||
25
| ![]() | Microsoft | $105,929 | $138,107 | |
26
| ![]() | Randstad USA | $51,800 | $138,000 | |
27
| Groupon | $58,900 | $136,400 | ||
28
| Google Cloud | $79,400 | $132,800 | ||
29
| iCIMS | $89,200 | $131,600 | ||
30
| VMware | $75,409 | $130,545 | ||
31
| ZoomInfo | $74,362 | $130,052 | ||
32
| Oracle | $71,527 | $127,313 | ||
33
| HP | $76,750 | $126,333 | ||
34
| ![]() | Reynolds and Reynolds | $56,000 | $125,200 | |
35
| $87,913 | $123,845 | |||
36
| ![]() | TEKsystems | $64,615 | $122,769 | |
37
| ![]() | Forrester | $77,926 | $122,466 | |
38
| NetSuite | $64,889 | $122,082 | ||
39
| ![]() | Apex Systems | $73,818 | $121,364 | |
40
| Ribbon Home | $76,440 | $121,000 | ||
41
| ![]() | Cogent Communications Group | $78,500 | $120,833 | |
42
| Highspot | $78,333 | $118,333 | ||
43
| Intuit | $70,000 | $118,200 | ||
44
| Accenture | $91,667 | $117,556 | ||
45
| ![]() | PitchBook | $65,000 | $117,167 | |
46
| ![]() | Thomson Reuters | $70,875 | $116,875 | |
47
| Better.com | $83,310 | $116,322 | ||
48
| Mural | $82,200 | $116,000 | ||
49
| Abbott | $79,567 | $115,900 | ||
50
| OneTrust | $79,000 | $115,000 | ||
51
| SHI International Corp | $42,083 | $113,333 | ||
52
| Samsung Pay | $82,444 | $111,844 | ||
53
| KnowBe4 | $69,833 | $111,500 | ||
54
| NCR | $78,686 | $111,429 | ||
55
| ![]() | Spectrum | $72,333 | $109,500 | |
56
| Insight Global | $63,143 | $109,143 | ||
57
| Meta | $91,333 | $108,933 | ||
58
| Hootsuite | $69,286 | $108,766 | ||
59
| SELF | $76,625 | $108,063 | ||
60
| Kaseya | $64,455 | $107,212 | ||
61
| ![]() | Zillow | $74,511 | $106,400 | |
62
| Meltwater | $52,455 | $106,273 | ||
63
| MCI WorldCom | $70,800 | $106,200 | ||
64
| DocuSign | $75,471 | $105,877 | ||
65
| Cvent | $67,702 | $105,842 | ||
66
| ![]() | Cintas | $70,071 | $105,714 | |
67
| Gartner | $70,569 | $105,135 | ||
68
| Tesla | $75,018 | $104,636 | ||
69
| Amazon | $84,773 | $104,545 | ||
70
| ![]() | Meta | $85,600 | $103,720 | |
71
| Xero | $68,976 | $102,356 | ||
72
| Verizon | $66,231 | $102,154 | ||
73
| ![]() | TELUS | $67,500 | $102,083 | |
74
| PepsiCo | $85,944 | $102,083 | ||
75
| Dell | $61,153 | $101,701 | ||
76
| ![]() | VelocityEHS | $65,609 | $101,130 | |
77
| ![]() | Dell Technologies Capital | $74,250 | $100,667 | |
78
| AT&T | $76,548 | $98,575 | ||
79
| Lumen Technologies - ILEC Assets | $67,391 | $97,500 | ||
80
| Grubhub | $68,667 | $97,500 | ||
81
| Hilti | $71,400 | $97,000 | ||
82
| Wells Fargo | $68,585 | $95,648 | ||
83
| ![]() | Verizon Wireless | $56,366 | $95,509 | |
84
| ![]() | Paychex | $63,375 | $94,750 | |
85
| ![]() | Keller Williams Realty | $65,800 | $93,540 | |
86
| Cision | $55,833 | $93,333 | ||
87
| State Farm | $79,567 | $92,340 | ||
88
| United Parcel Service | $71,960 | $91,600 | ||
89
| ![]() | SOTI Inc | $65,800 | $90,800 | |
90
| Apple | $69,950 | $90,200 | ||
91
| Autodesk | $59,300 | $89,267 | ||
92
| Pluralsight | $67,600 | $87,600 | ||
93
| Bloomberg | $83,083 | $87,417 | ||
94
| ![]() | ADP | $59,295 | $87,204 | |
95
| T-Mobile | $67,192 | $86,477 | ||
96
| Walmart | $76,429 | $86,000 | ||
97
| ![]() | SolarWinds | $50,800 | $81,400 | |
98
| Uber | $72,167 | $81,167 | ||
99
| TikTok | $69,480 | $80,516 | ||
100
| Wix.Com Japan | $63,000 | $80,000 | ||
101
| Allstate Insurance | $52,320 | $78,800 | ||
102
| ![]() | Toronto Dominion Bank Group | $61,286 | $70,571 | |
103
| SV Academy | $60,920 | $66,600 |