Highest Paying Companies for Customer Success / Account Manager 2023
View the best paying Tech Companies for Customer Success and Account Managers in 2023. The rankings reflect the highest average Total Compensation, OTE and Base Salary.
Customer Success / Account Manager Compensation
Average total comp.
Average total compensation
$112.4K
Base salary
$77,308
Commission
$10,335
Signing + Stock
$1,589
The average Customer Success / Account Manager salary
is
$77.3K
in the US.
The average Customer Success / Account Manager total compensation package is $112.4K in the US.
Percent of Customer Success and Account Managers Hitting Quota
22% of Customer Success and Account Managers are hitting their quota
CS / AM Salary by Years of Experience
The average salary for Customer Success and Account Managers with no experience / 2 years experience is $70,904
Customer Success / Account Manager Salary by Account Size
Customer Success / Account Manager total compensation typically ranges from $65K-$145K
Customer Success / Account Manager FAQ
Best cities for Customer Success and Account Managers
Minneapolis
4
- Hit Quota
- 11%
- Work-Life Balance
- 8
- Base Salary
- $124,400
- OTE
- $237,800
-
California
- Hit Quota
- 26%
- Work-Life Balance
- -
- Base Salary
- $114,933
- OTE
- $229,833
-
San Francisco
- Hit Quota
- 41%
- Work-Life Balance
- -
- Base Salary
- $110,208
- OTE
- $199,158
-
Atlanta
- Hit Quota
- 19%
- Work-Life Balance
- -
- Base Salary
- $90,600
- OTE
- $167,375
-
Dallas
- Hit Quota
- 19%
- Work-Life Balance
- -
- Base Salary
- $90,600
- OTE
- $167,375
Customer Success / Account Manager Job Description
What does an CS / AM do?
An Account Manager's main responsibility is to maintain and further develop the customer relationships with their assigned accounts in their territory. Account Managers will upsell these customers on additional and new products, services, or solutions.
More specifically, Account Managers are responsible for these parts of the sales cycle:
- Customer Success - Keep the customer happy
- Expansion - Upsell and Cross-sell the customer into new and larger contracts
Account Managers are usually handed off customers who just signed a deal with their Account Executive counterpart. Account Managers might also have a dedicated Customer Success teammate who they work with as well as sales engineers and subject matter experts.
Like Account Executives, when an Account Manager closes an expansion or renewal deal, they are typically paid a commission. This percentage varies widely by company, deal size, location, and compensation plan.
The top Account Manager skills include: customer-obsessed, strategic thinking, and strong communication.
Account Manager vs. Account Executive
Account Managers typically work with existing customers and focus on maintaining that relationship while also renewing existing contracts and upselling the customer onto new or larger quantities of products. Account Executives, on the other hand, typically hunt for brand new clients who are not already customers of your company. Because Account Managers usually only work with warm leads, they are paid a higher base salary than Account Executives but have a lower commission earning potential.
Top Paying Companies for Customer Success / Account Manager
1
|  | Informatica | $127,857 | $255,714 |  |
2
|  | Citi | $116,000 | $247,000 | |
3
|  | Amazon Web Services | $138,984 | $224,062 | |
4
|  | BMC Software | $105,625 | $206,875 | |
5
|  | Adobe | $119,188 | $197,000 | |
6
|  | Nutanix | $102,208 | $196,895 | |
7
|  | Cisco | $90,385 | $179,946 | |
8
|  | AVI-SPL | $83,000 | $173,333 | |
9
|  | Red Hat | $108,333 | $173,333 | |
10
|  | Splunk | $98,722 | $169,444 | |
11
|  | Fortinet | $82,500 | $165,000 | |
12
|  | RSA Security | $88,000 | $162,400 | |
13
|  | Outreach | $132,400 | $162,000 | |
14
|  | Ecolab | $110,100 | $158,600 | |
15
|  | Trend Micro | $98,000 | $156,000 | |
16
|  | Varonis Systems | $78,571 | $153,571 | |
17
|  | CDW Corporation | $44,700 | $151,050 | |
18
|  | Salesforce | $87,629 | $148,839 | |
19
|  | Avaya | $80,400 | $145,400 | |
20
|  | NetApp | $88,800 | $145,400 | |
21
|  | isolved | $82,500 | $145,167 | |
22
|  | Indeed.com | $87,400 | $145,000 | |
23
|  | Front | $79,600 | $140,000 | |
24
|  | $89,469 | $139,637 | | |
25
|  | Microsoft | $105,929 | $138,107 | |
26
|  | Randstad USA | $51,800 | $138,000 | |
27
|  | Groupon | $58,900 | $136,400 | |
28
|  | Google Cloud | $79,400 | $132,800 | |
29
|  | iCIMS | $89,200 | $131,600 | |
30
|  | VMware | $75,409 | $130,545 | |
31
|  | ZoomInfo | $74,362 | $130,052 | |
32
|  | Oracle | $71,527 | $127,313 | |
33
|  | HP | $76,750 | $126,333 | |
34
|  | Reynolds and Reynolds | $56,000 | $125,200 | |
35
|  | $87,913 | $123,845 | | |
36
|  | TEKsystems | $64,615 | $122,769 | |
37
|  | Forrester | $77,926 | $122,466 | |
38
|  | NetSuite | $64,889 | $122,082 | |
39
|  | Apex Systems | $73,818 | $121,364 | |
40
|  | Ribbon Home | $76,440 | $121,000 | |
41
|  | Cogent Communications Group | $78,500 | $120,833 | |
42
|  | Highspot | $78,333 | $118,333 | |
43
|  | Intuit | $70,000 | $118,200 | |
44
|  | Accenture | $91,667 | $117,556 | |
45
|  | PitchBook | $65,000 | $117,167 | |
46
|  | Thomson Reuters | $70,875 | $116,875 | |
47
|  | Better.com | $83,310 | $116,322 | |
48
|  | Mural | $82,200 | $116,000 | |
49
|  | Abbott | $79,567 | $115,900 | |
50
|  | OneTrust | $79,000 | $115,000 | |
51
|  | SHI International Corp | $42,083 | $113,333 | |
52
|  | Samsung Pay | $82,444 | $111,844 | |
53
|  | KnowBe4 | $69,833 | $111,500 | |
54
|  | NCR | $78,686 | $111,429 | |
55
|  | Spectrum | $72,333 | $109,500 | |
56
|  | Insight Global | $63,143 | $109,143 | |
57
|  | Meta | $91,333 | $108,933 | |
58
|  | Hootsuite | $69,286 | $108,766 | |
59
|  | SELF | $76,625 | $108,063 | |
60
|  | Kaseya | $64,455 | $107,212 | |
61
|  | Zillow | $74,511 | $106,400 | |
62
|  | Meltwater | $52,455 | $106,273 | |
63
|  | MCI WorldCom | $70,800 | $106,200 | |
64
|  | DocuSign | $75,471 | $105,877 | |
65
|  | Cvent | $67,702 | $105,842 | |
66
|  | Cintas | $70,071 | $105,714 | |
67
|  | Gartner | $70,569 | $105,135 | |
68
|  | Tesla | $75,018 | $104,636 | |
69
|  | Amazon | $84,773 | $104,545 | |
70
|  | Meta | $85,600 | $103,720 | |
71
|  | Xero | $68,976 | $102,356 | |
72
|  | Verizon | $66,231 | $102,154 | |
73
|  | TELUS | $67,500 | $102,083 | |
74
|  | PepsiCo | $85,944 | $102,083 | |
75
|  | Dell | $61,153 | $101,701 | |
76
|  | VelocityEHS | $65,609 | $101,130 | |
77
|  | Dell Technologies Capital | $74,250 | $100,667 | |
78
|  | AT&T | $76,548 | $98,575 | |
79
|  | Lumen Technologies - ILEC Assets | $67,391 | $97,500 | |
80
|  | Grubhub | $68,667 | $97,500 | |
81
|  | Hilti | $71,400 | $97,000 | |
82
|  | Wells Fargo | $68,585 | $95,648 | |
83
|  | Verizon Wireless | $56,366 | $95,509 | |
84
|  | Paychex | $63,375 | $94,750 | |
85
|  | Keller Williams Realty | $65,800 | $93,540 | |
86
|  | Cision | $55,833 | $93,333 | |
87
|  | State Farm | $79,567 | $92,340 | |
88
|  | United Parcel Service | $71,960 | $91,600 | |
89
|  | SOTI Inc | $65,800 | $90,800 | |
90
|  | Apple | $69,950 | $90,200 | |
91
|  | Autodesk | $59,300 | $89,267 | |
92
|  | Pluralsight | $67,600 | $87,600 | |
93
|  | Bloomberg | $83,083 | $87,417 | |
94
|  | ADP | $59,295 | $87,204 | |
95
|  | T-Mobile | $67,192 | $86,477 | |
96
|  | Walmart | $76,429 | $86,000 | |
97
|  | SolarWinds | $50,800 | $81,400 | |
98
|  | Uber | $72,167 | $81,167 | |
99
|  | TikTok | $69,480 | $80,516 | |
100
|  | Wix.Com Japan | $63,000 | $80,000 | |
101
|  | Allstate Insurance | $52,320 | $78,800 | |
102
|  | Toronto Dominion Bank Group | $61,286 | $70,571 | |
103
|  | SV Academy | $60,920 | $66,600 | |
