*This post was created on behalf of one of Bravado’s clients.
Our client is the sole provider managing both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle. They handle global supplier onboarding, procurement controls, invoice processing, global payments, and data reconciliation. This enables companies to scale efficiently and securely, paying partners and suppliers in 196 countries within minutes. Serving clients like Amazon Twitch and GoDaddy, their 98% customer retention rate reflects their commitment to trust, reliability, and innovation. Their mission is encapsulated in "they handled it," demonstrating their dedication to their customers.
Location: Canada (Toronto)
Responsibilities:
- Manage and provide guidance to a team of Sales Development Representatives (SDRs), helping them develop their skills in prospecting, outreach, and lead qualification.
- Design and implement strategies for outbound and inbound lead generation. Collaborate with marketing and sales teams to align messaging and targeting strategies.
- Track key performance metrics (KPIs) such as lead generation, conversion rates, and the number of qualified meetings booked. Analyze performance data to identify areas for improvement and report results to senior leadership.
- Establish clear and achievable goals for SDRs, including targets for calls, emails, and qualified meetings. Continuously monitor progress towards goals and ensure SDRs are on track to meet or exceed their quotas.
- Work closely with the sales team to ensure that SDR efforts are contributing to a healthy and consistent sales pipeline. Collaborate with Account Executives to ensure that leads are properly handed off and followed up.
- Hire, onboard, and train new SDRs, ensuring they have a strong understanding of the company’s products, sales process, and CRM tools. Develop training programs that focus on improving outreach methods, product knowledge, and objection handling.
- Evaluate and refine SDR processes to maximize efficiency and effectiveness. Implement and manage tools and technologies that improve SDR productivity (e.g., CRM, automation tools).
- Work closely with marketing to ensure that the team is aligned with campaign strategies and messaging. Collaborate with product teams to ensure SDRs have a solid understanding of new product features or updates.
- Create a positive and motivating team culture that encourages growth and high performance. Organize team-building activities, incentives, and recognition programs to maintain engagement.
- Keep up with industry trends and best practices to ensure the SDR team is using the most effective strategies and tools. Implement new tactics as necessary to maintain a competitive edge in prospecting and lead generation.
Qualifications:
- Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred). Relevant experience may be considered in lieu of formal education.
- Proven experience in sales development, business development, or sales (3-5 years), with a track record of success in lead generation and pipeline building.
- Strong leadership and team management skills, with a demonstrated ability to coach, mentor, and develop SDRs. Experience in setting performance expectations and holding team members accountable to KPIs.
- Deep understanding of the sales development process, including outbound prospecting, inbound lead qualification, and appointment setting. Knowledge of effective cold calling, email outreach, and social selling techniques.
- Excellent verbal and written communication skills, with the ability to present complex ideas clearly. Strong interpersonal skills for building relationships with team members, customers, and cross-functional teams.
- Proficient in using CRM platforms (e.g., Salesforce, HubSpot) to track leads, manage sales activities, and measure performance. Experience with sales enablement tools, prospecting software, and automation tools is a plus.
- Ability to analyze sales metrics, identify trends, and use data to inform decision-making. Experience with setting, tracking, and exceeding key performance indicators (KPIs) and quotas.
- Strong problem-solving skills with the ability to adapt to changing market conditions, client needs, or team dynamics. Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
- Knowledge of the industry or market the company operates in is beneficial, including an understanding of competitors, target customers, and market trends.
- Demonstrated ability to inspire and motivate a team, creating a positive and high-performance sales culture. Experience organizing incentives, team-building activities, and recognition programs to maintain team morale.
----
What is Bravado?
Bravado is a community of sales professionals built for sales professionals by sales professionals. Whether you are actively looking for a new sales role or seeking career advice on how to hit quota, Bravado is your ultimate resource for anything sales related.
Why can’t I see the name of this specific company?
Bravado works with a plethora of companies specifically seeking to grow their sales teams, hence, there is a large range of active opportunities (just like this job posting!) available in our network. Once you join our community using the “apply now” button, you will be shown all available job opportunities that match your profile.
Why do I have to join Bravado to apply?
Sales professionals often get the short end of the stick, but Bravado is here to change that. Our onboarding process focuses on highlighting your unique sales skills and our internal algorithm will match you with the most relevant active job opportunities. Essentially, by applying to this one position through us, you will be considered for all others in the same job title category as well.
I want to work for Bravado!
That’s great! You can find our internal job postings here!