Running a persona refresh (email specific) with my team and trying to find good differentiation points between director and VP level.
Agnostic of industry, we believe directors care about how a solution a) impacts their team, b) saves them / their team time, c) how disruptive it is to their existing workflow, and d) how it makes their lives easier, etc.
If the C-suite cares about how the bottom line of the business is impacted over any user interface type of discussion...where does that leave VPs?
any / all feedback welcomed.
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