So I've been running into a conundrum at work due to our recent CRM move. All bags are into Salesforce now, and well everything else was put into pause due to a major focus on culture and how salesforce will be the main light of source for anything sales related.
So, with the above said in mind, and the full understanding that a move to salesforce is a giant move and it takes months to fully start doing what you want it to do. I want to present some collaboration tools to our CTO that integrate into salesforce, being some sort of communications platform or something of the like that can shine light into conversations, as per today we don't have any tool that can record or alone listen to sales reps' calls and such.
What type of tools do y'all like best when it comes down to communication/outreach tools built for CRM integrations
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