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A Tale as Old as Time

Dear Diary, 

The date was 9/15/21. A follow up meeting was on the calendar after several disco's and a formal proposal.  The prospect showed up. Biggest deal in the pipeline, if closed this will crush my quota. The prospect said "You and my team showed me the value here, we're good to go. Send a contract for a 2 year agreement". 

The date was 9/16/21. I committed the deal to my manager. I actually said "This one is in the bag, if not you can fire me. I feel great about this one". Contract sent. 

9/17/21 - 9/20/2021:Follow up via email/call once or twice. Nothing. 

9/21/21: Nothing. 

9/22/21: "We've decided to go a different direction, your proposal was significantly more expensive than the others we received" 

The sadness is strong with me today. 
Tonight, we drink. 
Tomorrow, we profit. 

Thanks for coming to my Ted Talk/diary entry/ self deprecating cry for attention. 
🙏 Mental Wellness
💩 Shitpost
13
UrAssIsSaaS
Politicker
+8
SaaS Eater
Yikes, said champion can go ahead and shove it where the sun dont shine.
ADudeBeingAGuy
Politicker
+4
Account Executive
This is the content I came here for. Thanks pal - big agree.
UrAssIsSaaS
Politicker
+8
SaaS Eater
I aim to please
CuriousFox
WR Officer
+13
Senior Account Executive
Want me to stab him?
ADudeBeingAGuy
Politicker
+4
Account Executive
Would you kindly
CuriousFox
WR Officer
+13
Senior Account Executive
I got you boo.
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
That’ll sting for a bit. I’ll pour one out for your loss 
FeedTheKids
Politicker
+3
Solutions Consultant
Feel like everyone is SaaS has this same experience. 

My go-to is to take a subtle shot at whoever they chose. 

"Best of luck with X, if they struggle to help with XYZ (Things I know we do better than them) please don't hesitate to reach back out to me and I'll be happy to help"

A small percentage of the time this email works and flips them back within 30 days. Ppl get frustrated during onboarding and sometimes think jumping ship is the solution. 
ju
justatopproducer
Politicker
+4
National Consultant
Lesson I learned long ago.. don’t count the deal until implementation has completed and they’re happy.
ADudeBeingAGuy
Politicker
+4
Account Executive
A time as old as tale, some might say. 
Sunbunny31
Politicker
+5
Sales Executive
Your pricing was on the proposal, he agreed you showed him the value and he asked for a contract and then gave you that exit line?   

So ...someone above him told him he was an idiot and they weren't paying your rates and he didn't ask for a business case and backed out?
ADudeBeingAGuy
Politicker
+4
Account Executive
Pretty much nailed it, yup.
Sunbunny31
Politicker
+5
Sales Executive
Ouch.  I'm sure you've done your own post mortem and figured out there was a possibility he didn't own the budget and that offering to help him build a business case based on what you knew about the competition might help, so I'll do nothing more than commiserate.   
Show 1 more replies
DungeonsNDemos
Politicker
+10
Rolling for Initiative
Sorry to hear.. we can all feel this with you as we have all been there. On to bigger and better!
Diablo
Politicker
+7
AE
That sucks. Have you tried finding what the different direction was - whether they gave up the plan or finalized someone else? Did they define any timeline by when they would implement?

If the 1st one is true, lets have a drink together man.
goose
Politicker
+12
Sales Executive
I miss the good old days of pens, paper and the sweet smell of victory.  Lots of lessons in this business and I've definitely learned this one before.
cw95
Politicker
+6
Sales Development Lead
Ah shucks, probably a loser anyway ay!
8
The old "Call me back in 6 months"
Discussion
12
How often do you listen to the prospect?
Ae
+48
LandandExpand ,   AessK ,   MVP   and 48 people voted
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+38
Redlines ,   JuicyKlay ,   verbalzzzzzz   and 38 people voted
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