Mainly just shouting into the void out of "unexpected rejection email at the end of the day" rage...but a question worth asking nonetheless
I had a solid, qualified lead that had verbally agreed to an enterprise pilot contract with us about a month back. They had some staff out on maternity leave for the past few weeks so we'd made a plan to reconvene this week and move things forward.
Follow up with them as promised confirming that they'd like to start and...all of a sudden they're the Seattle Seahawks – in rebuilding mode and all new initiatives are off until at least early next year.
Short of pinky promises or blood oaths before signing the contract...is there anything you've found that works to help leads keep their word after giving a verbal yes prior to signing a contract?
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