Not sure what to do, savages. was invited to submit an RFP at a top 10 Children’s Hospial. turned in the document (including pricing, references, IT/risk assessment, etc) in May. Completed demos over the summer. completed IT&S review a few weeks ago. Everyone loved us.
Price is $320k implementation, $210k annually (3Y contract).
VP IT emails me last night with an ultimatum. "$300k implementation, $100k annually (3Y contact). I'll get this signed by end of November."
We setup a call for this morning. The only response I get is "that's all we can afford" and "take it or leave it".
I use labeling, accusation audits, tactical empathy ... I got nothing back. Sounds like the leadership committee selected us, but it's 100% her choice based on price.
I've thought of creative ways to setup the contract so the annually prince goes up if we meet the outcomes/metrics criteria we advertise for hospital safety, nursing efficient, patient satisfaction, etc. But I don't think she will budge.
What's my next move? Walk? Try to engage another stakeholder?