Advice on what helped you get started or you wish you had on your first day as an SDR

Calling All Closers!


Our company is hitting great growth in 2021 and is bringing on 10 new SDRs in July that our AE's will be managing. Very exciting times.


Was there any you found helpful or that you wish you had on your first day as an SDR? Or even that you have done in the past with SDRs that helped them be successful?


All 10 SDRs are starting on the same day.


We have a smile & dial culture.

๐Ÿ“ž Cold Calling
โ˜๏ธ Software Tech
๐Ÿ‘ฅ Hiring
7
Coffeesforclosers
Notable Contributor
2
Director Sales and Market Development
Dont take anything personal is the advice. you will get a lot more no's than yes's but thats ok cause yes comes too.ย 

Is each AE getting an SDR? Is that how they are paired? Is there a SDR leader or ran by individual AE's?ย 
Came2Close
0
Vice President, Sales
Thanks for the response.ย 

It is definitely easy to get discouraged with 99 no's... but they need to keep in mind how good that 1 yes feels.

2 AE's with 5 SDRs each.ย 
Coffeesforclosers
Notable Contributor
2
Director Sales and Market Development
Jesus, thats a lot of sdrs to AEs, they will spend so much time managing SDR activity and coaching they wont have time to sell. We have 4 AEs per SDR, but also short staffed. Yikes man, i dont love this setup, do you?ย 
Came2Close
0
Vice President, Sales
We are taking a very unorthodox approach, but that is how our organization operates.ย 

I'm very optimistic about the setup. It's going to be high intensity all the time and sound like a warzone.ย 

That's why it is crucial we have all the right things to make the 1st day as seamless as possible.ย 


CuriousFox
WR Officer
0
๐ŸฆŠ
Underrated advice ๐Ÿ’ฏ
softwaresails
Politicker
1
Sales Manager
Advice to the SDRS:ย 
Just dial! Don't be afraid of rejection.

Advice to help SDRs be successful:ย 
Run spiffs for the SDR team to help create a high energy environment. Smiling and dialing can be rough but if the energy is there then the team can succeed as a unit. Base the spiffs on whatever KPIs you track as an SDR team and mix them up daily.
Came2Close
1
Vice President, Sales
Great advice. I like the idea of spiffs. Maybe a free lunch? Competition is everything for us.ย 

Thanks.ย 
softwaresails
Politicker
1
Sales Manager
Competition is the secret to creating that high energy on the SDR team. That energy can even carry over to the AEs if they are sitting on the same side of the office.

Free lunch is always a good thing. Something that'd be easy would be having a constant supply of gift cards on hand. A $10 gift card for Uber Eats, DoorDash, Starbucks, or local places near the office is always easy.
Came2Close
1
Vice President, Sales
Couldn't agree more. We already have our milestone goals laid out. We can align bigger spiffs ($50 gift cards) with those and smaller ones ($10 gift cards) for weekly goals.ย 
MMMGood
Celebrated Contributor
1
Senior Account Executive
Be thick-skinned. Be coachable. Be a sponge.ย 

Go hard.ย 
Bittersweet0326
Politicker
0
Digital Business Associate
Dial, dial, dial and be excited about each rejection. Once they say no get them off the phone and dial again. There are a lot more of those than yes's. BUT each brings you one call closer to the next yes. I think that helps you not dwell on the negative if you look at it that way.
Only3QuartersofBANT
Good Citizen
0
Account Executive
Be creative in your outreach and constantly be testing
3

What do you wish you knew before your first sales role?

Question
9
9

What do you wish you learned during SDR training - but didn't?

Question
14
6

ADVICE NEEDED: First things to do as a new SDR in SAAS

Advice
6
People to focus on meeting first as a new SDR in a SAAS start-up
49% Other SDRs
31% AEs
15% Managers
5% Other (Comment)
134 people voted