First month in the role, I blew past both my ramp target and full target, but I can tell the past few days I've become a bit more CS based and not selling based. How do you actively attack each account for an upsell while still providing support within their current products?
I noticed I went into it more inquisitive, wanting to go over current products vs. giving suggestions to enhance what they have while combining that with growing their spend with us as is. I know it's something that will happen regardless, but what tips do you upsell savages have that keep you on track?
I know I need to not be afraid to recommend high and stick to my guns, and I can see areas to focus on, but always willing to hear from those successful in similar roles so I can glean some nuggets of knowledge.