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Head Prospector

Valued Contributor
Opinionated
Contributor
+4

Are you cool with the fact that your recorded cold calls are illegal?

NOTE: I know it's not technically illegal everywhere, but let's stick with generalities

Well, are you cool with it?

Attached poll
*Voting in this poll no longer yields commission.
📞 Cold Calling
😳 Ethics
5

7 comments

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Accidental_Sales_Guy
Politicker
2
Account Executive
We use Outreach, where anyone can join the call in secret. That's how we coach each other- no recording. I think that's perfectly legal 
CuriousFox
WR Officer
2
🦊
Wtf? I don't like that either. That feels like a betrayal. 
Salespreuner
Big Shot
0
Regional Sales Director
Yeah true 🙈
Accidental_Sales_Guy
Politicker
1
Account Executive
It does bug me that management can swoop into my cold calls unannounced- betrayal to the rep.

To me, it doesn't feel like a betrayal to the prospect. When I was ramping, I would do cold calls on speaker phone with a coach, who just listened in. She gave me tips on how to objection handle, and give prospects a more valuable cold call. Joining a call in Outreach is the same experience, but remote.
Rallier
Politicker
1
SDR Manager and Consultant
I've always wondered about this. I always recorded everything because my manager wanted me to, but I don't think he knew anything about the laws around this
brotato
WR Lieutenant
0
Head of Sales
Don't the products you use for recording keep you compliant from recording someone illegally
JuicyKlay
Celebrated Contributor
0
AM
Even though company policy is to record everything, I turn it off for every call and meeting. I’ve found that prospects are more comfortable and transparent when they’re not recorded. 

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