Hey folks! I was promoted mid year this year from SMB to Mid Market AE and without getting into the nitty gritty details this means I got one of the leftover/bad territories. My manager acknowledges my territory sucks and has given me a ton of slack despite poor attainment and Pipe Gen numbers. I have a relatively small named account list to upsell/crosell a full suite of products into and am not permitted to prospect net new business as this is done by the new logo team. I've done all the stuff I normally do to stay in management's good graces -- update SFDC, exceed pipe gen activity metrics, help out teammates, change my proposal decks to fit the specific preferences of this manager, etc. In short -- I've done everything in my power to put myself in position to ask for a better territory as leadership begins 2022 planning.
For the managers in the WR -- when you and a rep are on the same page that they are doing all the right things and just not seeing the results, how do you prefer they ask for a better territory? Ask directly? present a business case with data? Not ask and trust you know what you're doing and will put the best reps in the best territory? Thanks.
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