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Best CRM - ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ (MEGAPOLL)

The company I work with is looking for options - be great to get your thoughts here.

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Attached poll
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๐Ÿ‘‘ Sales Strategy
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30
BigMeech
OG Sales Savage
+9
Senior Account Executive
Never even heard of half of these. I like SFDC if the admin team is good, and the data stays clean. However, that seems rare.ย 
CuriousFox
Arsonist
+10
Senior Account Executive
Key words - IF the admin team is good.

They were FANTASTIC at my previous company. My current company? I think they are in the dumpster with the deal desk. ๐Ÿ’…
Jackywaky
Politicker
+7
Sales Manager
damn - I feel pretty confident our team is competent. Any favorite?
Show 2 more replies
Jackywaky
Politicker
+7
Sales Manager
Those were rated as the "2021 - Q2 best CRMs" - but yeah - I barely know SF and HubSpot.
Postindirt
Good Citizen
+1
Account Manager
Hmm, you seem to be missing Netsuite as an option. I can put my hand on my heart and highly recommend to not use that one.ย 

We have an IT guy building websites that use the data and make it visual for us. I think a crm should be able to do this as standard.ย 
Jackywaky
Politicker
+7
Sales Manager
Not netsuit - got it.
Opal
Politicker
+6
Account Executive
NetSuite is so bad, we bought it and have abandoned it already and are implementing Salesforce.
Rallier
Politicker
+8
Account Executive
Dynamics is terrible. Use Hubspot or Salesforce
Jackywaky
Politicker
+7
Sales Manager
Thank you Rallier - any specific feature you like the most about them? integrations maybe?ย 
Rallier
Politicker
+8
Account Executive
Hubspot is just so easy to use. Very intuitive. Salesforce is so customizable and integrates with everything
Show 1 more replies
london
Good Citizen
Sales Director
We switched from Salesforce to HubSpot in 2018 and I miss SFDC every day. HS is known in our office as 'HubShit'.

I don't need nor want my CRM to look like a social media platform.
Jackywaky
Politicker
+7
Sales Manager
uff ! that's golden. Indeed - platforms that look like social media are just a blast of useless colours and data
asalesguy
Good Citizen
+1
Account Executive
I prefer SF, but HS isn't that bad. I like that I can type in a company URL and it populates the company data for me. And that you can call right from the browser without any additional products needing to be added.
GDO
Politicker
+5
BDM
Iยดve only seen 3 CRMยดs up until now but SF is great!
Jackywaky
Politicker
+7
Sales Manager
what makes itย great for you?ย 
softwaresails
Politicker
+4
Sales Manager
I voted Salesforce... but Close is probably my favorite. It's not on the list so I went with my second favorite.
Jackywaky
Politicker
+7
Sales Manager
Close - what is it that makes you like it the most?ย 
softwaresails
Politicker
+4
Sales Manager
Calling is all integrated... not a separate app. I like the way it's setup how everything in the system is account based. We were a customer of Close from almost their start up and we were able to see them grow and add awesome new features.

We eventually ended up moving over to SFDC a year ago because we wanted to get every department using the same system and Close was just for sales.

I miss it haha.
Show 1 more replies
Kinonez
Arsonist
+7
Team Lead
SF all the way!!
Jackywaky
Politicker
+7
Sales Manager
Sounds like you have experience with this - care to elaborate?ย 
Justatitle
Politicker
+7
Senior AE
SFDC is the guerrilla in the room but I hate all CRM
Jackywaky
Politicker
+7
Sales Manager
hate allย CRMs?ย 
Justatitle
Politicker
+7
Senior AE
Itโ€™s a necessary evil. I get that but the CRM is just paying for an upgraded spreadsheet and it takes so much work to stay on top of it usually
Show 3 more replies
34fifty
Valued Contributor
+5
Team Lead
Pipedrive gives me a headache!
Jackywaky
Politicker
+7
Sales Manager
why is that?
34fifty
Valued Contributor
+5
Team Lead
The UI is very different from what I've used. Freshsales has a very good UI. But the product is very primitive.
Show 1 more replies
Brbman01
Opinionated
+2
Account Executive
Only used SFDC and Insightly. Insightly didn't do anything for me, at least SF lets me keep all my opps' info in one place my manager can easily access (and therefore not ask me about).ย 
Jackywaky
Politicker
+7
Sales Manager
how are you dealing with dialers?
Smithy
Politicker
+4
Director of Sales
SFDC for me.ย 

currently using Hubspot and itโ€™s Meh, IMO.ย 
Jackywaky
Politicker
+7
Sales Manager
why Meh? :Dย 
AinslieStreet
Opinionated
+1
Sales Consultant
I've used Salesforce and SugarCRM.ย 

Sugar is literally a joke.ย 

So... I guess Salesforce by default?
Jackywaky
Politicker
+7
Sales Manager
have not heard of sugar - but just the name is like meh
Opal
Politicker
+6
Account Executive
What is so bad about Sugar? Genuinely curious.ย 
Haast
Notorious Answer
+6
Account Executive
ย Ive seen it said below. But salesforce with and admin team worth a damn can be a sweet thing.
sales4lyf
Opinionated
+3
Business Development Manager
SalesForce has always been a great option for me, although Bullhorn (recruitment focussed) has a lot of upsides to it as well
Jackywaky
Politicker
+7
Sales Manager
wow - that's useful, have a comparison with Bamboo HR?ย 
dryspongebob
Opinionated
+1
Business Development Manager
Salesforce is incredible for day to day, but their reporting tool needs some serious work.ย 
Jackywaky
Politicker
+7
Sales Manager
ouch - reporting is where we need the mostย 
MontBlanc
Notable Contributor
+12
Senior Account Executive
Just make a spreadsheet
Jackywaky
Politicker
+7
Sales Manager
pz of paper xD
paddy
Arsonist
+9
Account Executive
A CRM is only as good as the administrator behind it.ย 
Jackywaky
Politicker
+7
Sales Manager
wise words.ย 
paddy
Arsonist
+9
Account Executive
It's true. You can have any CRM but it's no good if you have someone that can't administer it. At that point you're better off using excel
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southernfriedsales
Opinionated
+7
Senior AE & Business Owner
When configured correctly - SFDC. No question.ย 

HubSpot ainโ€™t bad though
Jackywaky
Politicker
+7
Sales Manager
thank you - big winners so far
ro
rowlandsoffice23
VP of Sales
SFDC
Jackywaky
Politicker
+7
Sales Manager
ty tyย 
TheDeplorable
Politicker
+7
SDR
SFDC all the way
asalesguy
Good Citizen
+1
Account Executive
Who uses ServiceNow as a CRM??
Jackywaky
Politicker
+7
Sales Manager
I don't - I'm gathering all this info and sharing this with our it dept.
asalesguy
Good Citizen
+1
Account Executive
No Siebel?!!?
Jackywaky
Politicker
+7
Sales Manager
never heard of it - any interesting feature?ย 
AlphaCharlie
Opinionated
+1
Account executive
SF for the win!
Jackywaky
Politicker
+7
Sales Manager
ty captain - a decision was taken here.
Skerp22
Opinionated
+3
Media Consultant
My CRM is none of these options :(
Jackywaky
Politicker
+7
Sales Manager
which one are you currently using?ย 
Skerp22
Opinionated
+3
Media Consultant
Monarch by Matrix
Show 3 more replies
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