The company I work with is looking for options - be great to get your thoughts here.
Mr.Pickles
Best CRM - ๐๐๐ (MEGAPOLL)
Options
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35
Never even heard of half of these. I like SFDC if the admin team is good, and the data stays clean. However, that seems rare.ย
Key words - IF the admin team is good.
They were FANTASTIC at my previous company. My current company? I think they are in the dumpster with the deal desk. ๐
They were FANTASTIC at my previous company. My current company? I think they are in the dumpster with the deal desk. ๐
damn - I feel pretty confident our team is competent. Any favorite?
If the team is competent then I would say SFDC. Ours are dumpster divers with CuriousFox's and Corp's deal desk
fair enough
Those were rated as the "2021 - Q2 best CRMs" - but yeah - I barely know SF and HubSpot.
Dynamics is terrible. Use Hubspot or Salesforce
Thank you Rallier - any specific feature you like the most about them? integrations maybe?ย
Hubspot is just so easy to use. Very intuitive. Salesforce is so customizable and integrates with everything
Ease of use - just what we need. Sometimes some peers can act like monkeys.ย
Hmm, you seem to be missing Netsuite as an option. I can put my hand on my heart and highly recommend to not use that one.ย
We have an IT guy building websites that use the data and make it visual for us. I think a crm should be able to do this as standard.ย
We have an IT guy building websites that use the data and make it visual for us. I think a crm should be able to do this as standard.ย
Not netsuit - got it.
NetSuite is so bad, we bought it and have abandoned it already and are implementing Salesforce.
75% of people went for SF. This says a lot!!ย
Iยดve only seen 3 CRMยดs up until now but SF is great!
what makes itย great for you?ย
SF all the way!!
Sounds like you have experience with this - care to elaborate?ย
I have some, not an expert but I love how you can customize everything. It's such a personalized experience!
SFDC is the guerrilla in the room but I hate all CRM
hate allย CRMs?ย
Itโs a necessary evil. I get that but the CRM is just paying for an upgraded spreadsheet and it takes so much work to stay on top of it usually
that makes total sense - have you find any value in a CRM your company is currently leveraging?ย
Thereโs value in having a CRM and itโs a needed evil. We use SFDC. But any updates to it or having to do the most trivial crap drive me insane
sh*t - not cool.ย
A CRM is only as good as the administrator behind it.ย
wise words.ย
It's true. You can have any CRM but it's no good if you have someone that can't administer it. At that point you're better off using excel
:D going for SF
go for it - best solution ever
SFDC for me.ย
currently using Hubspot and itโs Meh, IMO.ย
currently using Hubspot and itโs Meh, IMO.ย
why Meh? :Dย
I've used Salesforce and SugarCRM.ย
Sugar is literally a joke.ย
So... I guess Salesforce by default?
Sugar is literally a joke.ย
So... I guess Salesforce by default?
have not heard of sugar - but just the name is like meh
What is so bad about Sugar? Genuinely curious.ย
ย Ive seen it said below. But salesforce with and admin team worth a damn can be a sweet thing.
My CRM is none of these options :(
which one are you currently using?ย
Monarch by Matrix
Thank you - have you find something appealing on it?ย
This is the first CRM iโve ever used so itโs hard to say. It was definitely an adjustment - Iโm used to just keeping a log in Excel. Thereโs a lot of things that bug me or Iโd like to tweak, but it is a pretty simple interface
Excel? - have tried Power BI?
SalesForce has always been a great option for me, although Bullhorn (recruitment focussed) has a lot of upsides to it as well
wow - that's useful, have a comparison with Bamboo HR?ย
We switched from Salesforce to HubSpot in 2018 and I miss SFDC every day. HS is known in our office as 'HubShit'.
I don't need nor want my CRM to look like a social media platform.
I don't need nor want my CRM to look like a social media platform.
uff ! that's golden. Indeed - platforms that look like social media are just a blast of useless colours and data
I prefer SF, but HS isn't that bad. I like that I can type in a company URL and it populates the company data for me. And that you can call right from the browser without any additional products needing to be added.
Just make a spreadsheet
pz of paper xD
When configured correctly - SFDC. No question.ย
HubSpot ainโt bad though
HubSpot ainโt bad though
thank you - big winners so far
SFDC
ty tyย
HS + Zoho
But also consider Apollo. That is for me one of the strongest tools when prospecting and making outbound (data analysis)ย
thank you for the insight
Dynamics is terrible. Use Hubspot or Salesforce
Salesforce ftw - kinda hatting the case management tool, but yeah
I voted Salesforce... but Close is probably my favorite. It's not on the list so I went with my second favorite.
Close - what is it that makes you like it the most?ย
Calling is all integrated... not a separate app. I like the way it's setup how everything in the system is account based. We were a customer of Close from almost their start up and we were able to see them grow and add awesome new features.
We eventually ended up moving over to SFDC a year ago because we wanted to get every department using the same system and Close was just for sales.
I miss it haha.
We eventually ended up moving over to SFDC a year ago because we wanted to get every department using the same system and Close was just for sales.
I miss it haha.
sounds like a great solution for salesย
Pipedrive gives me a headache!
why is that?
The UI is very different from what I've used. Freshsales has a very good UI. But the product is very primitive.
sounds like the age of stone - thanks for that Savage
cool
Only used SFDC and Insightly. Insightly didn't do anything for me, at least SF lets me keep all my opps' info in one place my manager can easily access (and therefore not ask me about).ย
how are you dealing with dialers?
Salesforce is incredible for day to day, but their reporting tool needs some serious work.ย
ouch - reporting is where we need the mostย
SFDC all the way
Who uses ServiceNow as a CRM??
I don't - I'm gathering all this info and sharing this with our it dept.
No Siebel?!!?
never heard of it - any interesting feature?ย
SF for the win!
ty captain - a decision was taken here.
Salesforce is a decent one
Decent? it's the best!
SalesForce - SF
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