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Contract Red Lines

In your experience, what are some of the most common / frequent contract stipulations that need to be red-lined in the final stages to get approval and close the deal?

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πŸ‘‘ Sales Strategy
4
HarryCaray
Notable Contributor
+14
Regional VP
SLAs on uptime and termination language (which we always say no to) are pretty common for me.
Savagedoge
Big Shot
+11
Account Executive
Definitely termination language. Some folks are okay to sign a contract but want to be able to terminate it whenever they want to. Real smart.Β 
Don_Ready
Politicker
+3
AE
Auto-renewals
HarryCaray
Notable Contributor
+14
Regional VP
We recently starting adding language to our contracts for a minimum % price increase at auto renewal.Β  Big help.Β  No idea why we didn't always have that in there.Β  If i was a customer, I would literally always auto renew if I could keep my costs flat.
CaneWolf
Politicker
+12
Call me what you want, just sign the damn contract
Indemnification. Every.fucking.time.
Don_Ready
Politicker
+3
AE
Stupid liability perceptions. I once lost a deal because a massive telecom was throwing their weight around and basically wanted to write in more ARR than we took in a year for liability to cover their ass.Β 
CaneWolf
Politicker
+12
Call me what you want, just sign the damn contract
I hear you. I've been stuck in legal limbo on basically just indemnification for 3 months on one currently.
CadenceCombat
Tycoon
+13
Account Executive
@CaneWolf Was waiting for someone to mention this one, haha.
CuriousFox
WR Officer
+13
Senior Account Executive
Termination/Early out
Pricing - rebate/incentivesΒ 
Hold harmless

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