For the love of God, please teach your account managers to stop asking: "does it make sense" during their presentations!!!!
Rant over
TheQueenofDiamonds
CSM's presentation training
9
Yeah, that's douchey and you're talking down to them. Use "does that resonate with you?" instead
How does that sound to you?
Are there any questions before we move on?
What feedback, if any, would you like to share?
Are there any questions before we move on?
What feedback, if any, would you like to share?
I always liked "Is everyone feeling good about this, or do you have any questions?"
I also like rephrasing it to "Am I making sense?". Puts the onus on you rather than the customer
What feedback, if any, would you like to share?
How does that sound to you?
I always liked "Is everyone feeling good about this, or do you have any questions?"
A good reminder too that if someone responds to you, especially on a post you made, upvote them.
Now if you are only responding as one worded answers to obviously gain commish, that's a different story.
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