Like any SaaS platform, we have "Book a demo" CTAs on the website. BDRs are trained to push back and require a disco before a demo can be booked, but every now and then you run into one of those buyers ... you know the type.
Looking for insight into how everybody else pushed back without starting off on the wrong foot.
My go-to is usually something like "I'd love to give you a demo, but our product has 2,000 options for feature A, 500 options for feature B, and 200 options for feature C. Without a quick call, the demo is going to sound very much like something we could put on YouTube for the masses - which we do also have if you're interested. I'd much rather not waste your time on a 60-min demo that doesn't address your unique needs. Fair? Can I grab 15 minutes of your time first?"