Designing a great interview process

Hello Friends!


How did you design your interview process for hiring great sales reps? What resources did you use to design the process?


I'm a new sales manager for an EdTech SaaS start up and would love to help thinking through the interview process on the whole. Everything from the design of the who process to the design of individual interviews.


Any advice, resources, tools, tricks would be much appreciated!


Thanks,


Zac

☁️ Software Tech
👥 Hiring
🧢 Sales Management
3
SADNES5
Politicker
1
down voters are marketing spies
Hey,

Interview process for my team. (It's a long business cycle, so the interview reflects this)

Resumes - Shortlist 8 people for 1 role. 
Phone Screen - How are the on the phone, short to 6. keep 8 if they are amazing.
In-person - have a LONG interview. Think 2-3 hours, we try and do a breakfast and lunch interview, so they can at least get something out of the meet.

We chose a lunch/break so we can see how they will be in a high pressure low intro situations. Cater to dietary, but meet off site. 
Once the breakfast/lunch is done, and you get a feel for the person without any formal interview questions. Great break the ice stuff is over the food, get the comfort out. Set the stage for the next part, while you're eating. "When we head to the office, we will have a ppt deck for you to go through" highlighting key points of a made up product. Chat about common objections etc. 

Head to office, do the HR song and dance star questions (ugh - personally I don't see value in these, as a prepared interviewee will have these picked out in advance) 

Then give them 15-30 minutes to go through the deck, and ask how they will use some made up stuff to overcome objections with info provided. 

What it comes down to is, will this person fit in, are they trainable if they don't have the skills right now? What do they bring to the table IF they have the skills. 

We have a lot of success with this, and long term, great fit employees (pre-covid) and people chomping at the bit to return when we have budget. 

I think the breaky/lunch thing really throws people for a loop, you can get to see how they are in high pressure situations when work isn't the only focus.

Stay well
mapache
1
Head of Sales
We do:
1) Resume 

2) Phone Screen - if they pass:

3) Challenge round w/ sales team via Zoom (can they write an email, do a discovery call or a cold call, can they take feedback)
back to back we do 15 min meet and greet w/ the manager to answer the candidates questions (def. candidate focused ) - if they pass:

4) Cross-functional round w/ Marketing and Success and then back to back we do Final Round - if they pass

5) Offer - then manager usually needs to come in as closer during the counter.
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