The War Room
Question
Post

Developing long-term relationships

everyone in here (unless you're a numbskull) would rather sell 10 times to 1 customer than 1 time to 10 customers. 
why?
because it's less work and it equals a quicker paycheck and a lot of times, a bigger paycheck.
the absolute best way to do this is to develop long term relationships. (sorry if this doesn't apply to some of you guys) 
Now, I know some of you guys are afraid of commitment. it's kind of old school or whatever. But if there's one thing I learned from some of my counterparts with a lot of skin in the game it's that they never ever cold call anymore. (I'm not saying don't cold call)
They've known their customers for 20+ years and the same customers come back every year, lots of times more than once a year. 
friendly reminder to take care of your customers and they'll take care of you back. 
I have a few customers that I've developed friendships with. sales go by without a hitch and calling on them is a blast and usually involves spending half the day drinking or BSing in their office. 

Comment your best customer relationship story below!
🤠 Culture
👨‍❤️‍💋‍👨 Customer Care
💆‍♂ Mindset
2
GDO
Politicker
+7
BDM
This is so true! Acquiring a new customer is 10x harder than keeping and upwelling your current custommer
bassinshaps
Catalyst
+5
Territory Sales Manager
That’s what I’m saying! Idk there’s a lot of tech sales folks in here so maybe it’s different for them for now.
5
How long did you stay after acquisition?
Question
4
How lond did you stay
+29
ATX_Seller ,   Hotlead ,   Wellss   and 29 people voted
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1
SDR+AE Relationships
Discussion
9
relationship
cm
+38
cmroos ,   thegrinch ,   Do.it.for.the.checks   and 38 people voted
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4
How are we building relationships with others to make businesses successful?
Advice
8