The War Room
Question
Post

Do you always have your Zoom camera turned on?

๐Ÿ‘‘ Sales Strategy
๐Ÿ“ฃ Demos
โ˜‘๏ธ Qualification Calls
58
Accidental_Sales_Guy
Politicker
+3
Account Executive
ALWAYS. People buy from people, and turning on the camera is a small way to build the relationship.
CuChulainn
Catalyst
+3
SDR Hybrid
Agree. Not to mention, when you're the only person on camera, it makes you vulnerable. Being vulnerable gives those around you strength to be vulnerable as well. It's a small thing, but instant trust builder.
TheGreenSide
Opinionated
+3
Enterprise AE
100% on โ€œpeople buy from peopleโ€. Even if a group call and nobody else has it, youโ€™ll still see my face. Internalโ€ฆ usually on too. Depends how big the call is. Iโ€™m less likely when a lot of people (15+ I guess?).
Accidental_Sales_Guy
Politicker
+3
Account Executive
I keep it on for internals too. For our sales department meetings of 60+ people, 80% have the cameras off. If you turn yours on, that's free face time with leadership in my eyes. You're always selling to management for future promotions, so might as well stand out as an engaged employee on internal meetings.
Show 4 more replies
SaaSguy
Politicker
+5
Account Executive
I also like to wear floral/loud shirts. Always gets a compliment and stands out against the other reps they talk lol
TheGreenSide
Opinionated
+3
Enterprise AE
Oh wow. I always try to look more presentable but I kinda like this!
Show 1 more replies
CoorsKing
WR Officer
+11
King of the Coors Knights
External, yes. Internal meetings, hit or miss, most of the time I am eating so no.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
LOL! I feel you on all parts here. I'm 100% on external (unless I'm just sitting in) and hit or miss internally. Although I have challenged myself recently to use more camera internally.ย 
poweredbycaffeine
WR Officer
+9
Bean Juice Drinker | Sales Savant
Yes, unless I'm eating. Mute it and pull the blinds if you're stuffing your face.
CuChulainn
Catalyst
+3
SDR Hybrid
LMAO!!! You mean you don't want the prospect to watch you finish your burrito??
CuriousFox
WR Officer
+11
Needer of Life Alert
Negative. Internal calls can bite me.
CuChulainn
Catalyst
+3
SDR Hybrid
Well that might hurt. What about external calls?
CuriousFox
WR Officer
+11
Needer of Life Alert
I look at the participant list and wait to see how the client is logged in. Then I make the call.
MrMotivation
Politicker
+4
Sales
i have migrated to always on. It is so much more "real". And to echo below, people buy from people. But they also buy from people that they like. Much harder to like someone without putting a face to a name
CuChulainn
Catalyst
+3
SDR Hybrid
Very true on all accounts...

InQ5WeTrust
Arsonist
+8
Sales Savages, what is our profession? Trauma!
A strong believer in a camera on policy in meetings where you're expected to contribute. Old CEO instituted one but would then happily chew me out with his camera off - more nerve-wracking when you're the only one on camera.

For prospects, 1000% - people buy from people.ย 
Rallier
Politicker
+9
Account Executive
Always on. I think Gong did a study where it showed it increases the close rate if you turn it on. I follow the data
CuChulainn
Catalyst
+3
SDR Hybrid
Using data as a driver ought to steer you in the right direction. I'm unaware of that study but Gong has been mentioned to me several times today. We don't use it but our VP has considered investing in it. What's your experience been with Gong? Assuming you use it...
Kiona
Opinionated
+2
Head of Business Development
It is uncomfortable at first, but everyone that uses it prefers it. You will up your game by watching your own pitches, listen to objection handling, and getting a tidy summary of everything you said you would do at the end of the call. (I don't work for gong or have shares)
Show 1 more replies
Sgt_Trollingham
Valued Contributor
+5
Business Development Director
CAMERA FUCKING ON. It's actually one of our few corporate policies I absolutely love.ย 

If nothing else, it shows the prospect you are human.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
No doubt Sgt.
softserve
Politicker
+7
Team Lead - Enterprise Sales
If i'm in the office its on 24/7. If i'm working at home I'll only toss it on if the prospect has theirs on. Other than that, I'm off cam.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
Interesting. I'm 100% on when prospect is present.
softserve
Politicker
+7
Team Lead - Enterprise Sales
honestly, my work at home outfit usually consists of me looking disheveled so I do my best to nurture the relationship however I can
Show 1 more replies
Whosaidit
Politicker
+6
Business Development Representative
For meetings with prospects 100% of the time. I feel like itโ€™s professional to speak face to face rather then talking to a blank screen.
CuChulainn
Catalyst
+3
SDR Hybrid
Agree. Particularly when you consider a prospect is someone you've never met before.
Grimhelm
Politicker
+5
BDR
Unless im told to in a meeting or the prospect has it on, it stays off.
CuChulainn
Catalyst
+3
SDR Hybrid
Feel that. Whatever floats your boat.
hurtscuzimold
Opinionated
+5
Dude abiding
I never want to be the only one on camera but if Iโ€™m making a pitch itโ€™s a must.
CuChulainn
Catalyst
+3
SDR Hybrid
Yeah it definitely can suck. Lord knows I've had a sweaty forehead or 2 over an awkward Zoom conversation with a black square. But it comes with the territory ...
CharmingSalesGal
Opinionated
+6
Account Executive
The only times I'm not is if I have to leave the room for a quick second but don't want to leave and re-enter the meeting or if I'm eating- in which I preface that I turn it off because I have to eat and won't do that on camera.
CuChulainn
Catalyst
+3
SDR Hybrid
I feel that. Lil communication goes a long way.

SlinginSoftware
Politicker
+6
Account Executive
off for all internal calls, on for all client calls
CuChulainn
Catalyst
+3
SDR Hybrid
I dig it.
Arsenic
Opinionated
+1
National Account Executive
No!! Really just depends on the nature of the call and if the prospect dosent I dont. I try to have it on for majority of intro/disco calls but for like trainings its always off.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
What's a disco call? Sounds groovy...
cw95
Politicker
+6
Pricing Executive
When it's a boring one where you aren't involved i turn it off and just get on with my own thing. I get questioned but easy to say 'It's the wifi'.
CuChulainn
Catalyst
+3
SDR Hybrid
Ahhhh the ol' "It's the wifi" trick... never fails!
cw95
Politicker
+6
Pricing Executive
Literally, especially when it's a 5pm company call...,
Show 2 more replies
Kinonez
Celebrated Contributor
+9
WR Enthusiast
Always, camara and mic on. Itโ€™s part of the personalization and presentaron you due to your clients!
CuChulainn
Catalyst
+3
SDR Hybrid
I feel you. So much of our success boils down to how we show up.
Kinonez
Celebrated Contributor
+9
WR Enthusiast
For sure, we have to power through and personalize every aspect we can, show them that we care!
Chep
WR Officer
+10
Business Development Team Lead
When I'm talking to someone I cold called who agreed to take time out of their day to talk to me and my team I ALWAYS TURN CAMERA ON๐Ÿค๐Ÿค
CuChulainn
Catalyst
+3
SDR Hybrid
I don't mean any disrespect at all but you came across as a dad just then. I agree with you. Matter of #respect
Chep
WR Officer
+10
Business Development Team Lead
None taken. I've been told I have a dad bod, give dad advice, all I need now is a child๐Ÿคฃ
CPfor3
Opinionated
+3
Business Development Representative
Dependent on the meetings. If 1 on 1 or team huddle, always. If large company wide meeting, not typically
CuChulainn
Catalyst
+3
SDR Hybrid
I feel that. Easy to get lost in the sauce on company-wide meetings anyways. I'm at a startup now but was at a large company prior and we had had a gazillion little boxes on our company-wides.ย 
LegacySales
Politicker
+3
Account Executive
ALWAYS FOR CLIENTS. I never have it turned on when I have meeting with Marketing.
inheaventhereisnobeer
Opinionated
+2
Senior Account Executive
Yes, if you are in a sales process let them see you. If it's a quick touchpoint call then maybe not. What you put into a deal is what you get out of it.
CuChulainn
Catalyst
+3
SDR Hybrid
I particularly like the last part, you get out what you put in. Always true...
countingmyinterest
Politicker
+4
Account Executive
Always - plus I smile a lot and bob my head so definitely helps prospects see my enthusiasmย 
FuzzySlippers
Good Citizen
SDR Manager
Yes, for internal and external, helps build rapport and makes your presence more felt.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
Agree.
VincentAdultman
Fire Starter
+2
Regional Sales Manager
100% never understood why you wouldntย 
Lambda
Politicker
+6
Sales Consultant
ALWAYS
sugardaddy
Politicker
+7
Sales Manager
Always having the camera on. Agree with most people in here. It build a relationship with the customer ๐Ÿ˜Š
Queenofsales
Politicker
+6
Senior Recruitment Consultant
I always do.ย 
Kiona
Opinionated
+2
Head of Business Development
YES - I want them to see me actively listening to them.ย 
CuChulainn
Catalyst
+3
SDR Hybrid
Yes, yes, yes to visible active listening.
nomdeguerre
Valued Contributor
+5
VP of Channel Partner Sales
On for customers... off for everyone else.

On for commish... no commish no camera.
CuChulainn
Catalyst
+3
SDR Hybrid
Fair enough, fair enough.
Feds_Watchin
Politicker
+6
Account Executive
Fuck no and Fuck Gongโ€™s research.
6
Turning on Cameras in Zoom
Advice
12
3
Zoom "Camera always on" Culture?
Question
16
Does your company promote "camera always on" for internal meetings?
+36
DungeonsNDemos , ย  CuriousFox , ย  verbalzzzzzz ย  and 36 people voted
*Voting in this poll no longer yields commission.
3
๐Ÿคซit's ok... you can tell me... Why is your camera almost always OFF during Zoom calls?
Question
13
ALT: Are you annoyed when your camera is ON during a 1:1 but theirs is OFF
+29
mstl , ย  zero , ย  wildwood ย  and 29 people voted
*Voting in this poll no longer yields commission.