Do you ask your customers for referrals? If so, when do you ask? And what's your role?
My sales and CS teams don't have a solid process in place for asking for referrals. I would like to ask, but I'm just the SDR. As of right now, the AEs wouldn't mind if I called up the customers who I booked demos with, but we're trying to come up with something scaleable and fair for all employees involved. Any tips?