It has taken me a no show call to click on the AutoRenew button.
I have worked during the whole year on upsell, but declined in May...
We had the call for reviewing the contract and see if we were going to go flat, reduce or upsell but she did not appear, I send an email 5 minutes after the meeting started and a follow up after the end of the meeting where she did not appear.
Gave 1 day...Autorenew button pressed...waiting for her email regarding the prize increase :D :D
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