For SDRs/BDRs: How pushy are you when they tell you they're not interested on the phone?

Do you keep pushing explaining your solution in a different way? Do you apologize and send them to nurturing?

🔎 Prospecting
📞 Cold Calling
12
swizard
Celebrated Contributor
12
Sales Evangelist
When a prospect is saying he/she isn't interested it's time to ask questions and listen instead of killing the convo with overexplaining or trying to persuade. It's important to understand what's behind their "I'm not interested" - finding this out is the only way to retain the chances of turning the whole thing around. 
saleskick
Opinionated
1
Sales Specialist
100% good point! 
TheFemaleWolf
Opinionated
3
Director of Sales
Your biggest competition is shitty salespeople who don’t listen. Echoing the other comments here, do not keep talking at them. 

Ask questions to understand their logic and one of two things will happen:

1) it engages them in a dialogue and can change the course of your conversation 

2) it helps you understand how you can approach it the next time you reach out. 

Be different and human, it works!!
funcoupons
WR Officer
1
👑
Ask questions. The first question should be "What are you not interested in?" and go from there.
braintank
Politicker
0
Enterprise Account Executive
You're unlikely to convert a "not interested" into a meeting by continuing to pitch or being pushy. Best to dig into the objection sand understand why: no pain, no authority, no time, etc. From there you can address the objection head on and try for the meeting. 
CuriousFox
WR Officer
0
🦊
Why aren't they interested? 
CaneWolf
Politicker
0
Call me what you want, just sign the damn contract
How much runway do you have account wise? If you have hundreds of other accounts, just hang up the phone and move on. Chances are that exact person won't even remember you in a few months and you can hit them again.
dialingfordays
Opinionated
0
SDR
Is it that they truly aren't interested or they just hate getting cold calls? Are they happy with their current product?
Justatitle
Big Shot
0
Account Executive
Why no interest, ie. In contract, no budget, no dm power. Get insight to see if it’s worth chasing someone else…
Biznasty
Opinionated
0
Lead Business Development Manager
Here's a dick move:

Me: starts talking
Prospect before knowing why I'm calling: not interested
Me: not interested in what? 
Prospect: uhhhhhhhhhhhhhhhhhhh. wait why are you calling?
6

What if SDR's were just as mean as their prospects?

Question
8
9

POV: you’re an SDR getting an email... First 5 words that let you know the meeting is not booked

Discussion
13
13

You know those wonderful prospects that will answer the phone and accept a meeting? What if there was a way to share those for our fellow brethren who also have to outbound on similar titles?

Question
18
I would...
28% Share my leads and reach out to prospects
17% Only reach out to others prospects
55% This is hella sus
123 people voted