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Have you ever contacted someone from the DNC and sh*t hitted the fan? (do not contact list)

My team just did and well...


Advice?

Have you?
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๐Ÿ˜ Sales Enablement
19
Justatitle
Politicker
+7
Senior AE
Is it bad that I thought you were talking about the Democrat national convention but now realize itโ€™s the do not contact. Thatโ€™s a violation of GDPR and if they can prove it is liable for a lawsuitย 
Jackywaky
Arsonist
+9
Sales Manager
I feel better nowย 
Justatitle
Politicker
+7
Senior AE
Yeahhhh. Sorry if that was harsh but if theyโ€™re on the DNC and contact them itโ€™s a real problem. Are your leads running short?ย 
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AutoSmiler
Arsonist
+7
SDR
My team is pretty strict about it but if that prospect is the DM and everyone else in that organization keeps directing you to a DM on the DNC, then you're going to have to at least send a polite email or two acknowledging the opting out of comms, and trying to get some time on the calendar.... maybe a follow-up or two. In my experience, it hasn't gone wrong yet, and I have been able to get a few meetings with DNC prospects....overall is frowned upon where I am currently at.ย 

On the other hand, if you really can't contact them at all and they are the DM find yourself a champion that can get that contact on board with your ability to alleviate their pain.ย 
Jackywaky
Arsonist
+9
Sales Manager
makes sense - ty
poweredbycaffeine
Politicker
+7
Bean Juice Drinker | Sales Savant
I'm on the DNC but people still call me...I am polite and tell them to stop calling. Unless they're trying to sell me a used car warranty or lower my Visa, Mastercard, or Discover rates to 0%...then I'm a full-on Kevin.
Jackywaky
Arsonist
+9
Sales Manager
damnย 
DrSmallprint
Politicker
+3
Account Executive
I live state side, accidentally called a guy at 11pm in the UK. He was not happy. Also i may have violated GDPR in doing so, still unsure on that one.ย 
Jackywaky
Arsonist
+9
Sales Manager
I called once Australia at 11pm
GDO
Politicker
+6
BDM
What is the DNC?
Jackywaky
Arsonist
+9
Sales Manager
Do not contact list
GDO
Politicker
+6
BDM
I think everybody in sales made this mistake. I once found a prospect that replied to a mail โ€œdonโ€™t send me any mails anymoreโ€, so we just started calling him.ย 
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TheSolicitorGeneral
Politicker
+5
Small Market AE
I'm assuming you mean the do not contact list. Whenever I've called them, they don't seem to mind too much
Jackywaky
Arsonist
+9
Sales Manager
this one minded a little toooooooooooo much
Kinonez
Arsonist
+8
Team Lead
Yeah. It wasnโ€™t pretty, the client got upset and had to spend a whole day manually deleting every contact from the list so it wouldnโ€™t happen again ๐Ÿ˜…
Jackywaky
Arsonist
+9
Sales Manager
sounds like my team will do the same ahhaha
Kinonez
Arsonist
+8
Team Lead
Good luck! Sorry I wasnโ€™t much help ๐Ÿ˜…
Stardust
WR Officer
+9
President
there's software that manages this.ย ย 
Jackywaky
Arsonist
+9
Sales Manager
name!!?
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iworkinchonies
Politicker
+3
Growth Enablement Manager
Back in the day of my company our SDR/BDR team had really bad tendencies to put prospects on a DNC list even if they said "Now is not a good time" we have had some fun conversations with people who really meant don't f*cking call but some of them have ended up buying sooooo... ring ring m'fers!ย 
Jackywaky
Arsonist
+9
Sales Manager
Ring ring m'fers - best quote Q2 by @iworkinchoniesย 

antiASKHOLE
Politicker
+8
Inside Sales Lead
No such thing as a DNC list when it comes to b2b. So I'm not afraid of calling the accounts.ย 
Jackywaky
Arsonist
+9
Sales Manager
I'm just concerned about the next steps here haha
antiASKHOLE
Politicker
+8
Inside Sales Lead
What do you mean?
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Stardust
WR Officer
+9
President
There is a thing such as B2B DNC = it's called opt out.ย  You can call if your 'business' is relevant (really, really) to the person's role. If not and your trying to worm your way into the org - you could run afoul of the regs - depending if the B2Ber is in a bad mood and has time to file a complaint.ย 
Jackywaky
Arsonist
+9
Sales Manager
gotcha
sneakysnek
Politicker
+8
SDR
I once emailed someone who had requested to opt-out, but the last guy didn't update the account in SalesForce. Cue a long email reply in which he listed out every Canadian statute I could possibly br breaking, with the accompanying fines (upwards of 14k) per email.

Some people take themselves very seriously. While I understand the frustration, it would have taken less time to mark me as spam and delete the email. So it goes.
Jackywaky
Arsonist
+9
Sales Manager
thank you for the wisdom
AVlas
Account Executive
I used to do door-to-door and purposely knocked on the ones with the โ€˜no solicitingโ€™ sign on it and pretended I didnโ€™t see them, always a fun time :)
Jackywaky
Arsonist
+9
Sales Manager
hahahaha evil :Dย 
Kinonez
Arsonist
+8
Team Lead
I used to do door bashing as well and would ocacionally do this just to have some fun. Thought I was the only one!
deviantzen
WR Lieutenant
+9
Consultant
We used to call DNC #s from cell phones so there would be no trace in the crm or dial logs
Jackywaky
Arsonist
+9
Sales Manager
Smart - any success selling?
deviantzen
WR Lieutenant
+9
Consultant
Some. But rules of engagement made it not as viable if a strat since no records at times (led to some bullshit split deals)
Arsenic
Opinionated
+1
National Account Executive
Had the CEO of a company freak out on me after the first call. He spent weeks following up with our privacy team and ended up opening my original email 200+ times.
Jackywaky
Arsonist
+9
Sales Manager
you sure it was not the firewall? sometimes I see 300+ opening but it happened to be the FW
LegacySales
Politicker
+3
Account Executive
How's this for a "Sh!G hitting the fan" ?ย 

When I was on the BDR team at said cybersecurity company, we had three BDRs: me (the god's gift to the company), Mr. I-suck-at-calling-but-rock-at-keeping-sfdc-PERFECT (lets call him X91) and Mr. How-tf-did-he-get-hired?ย 

Anyway, we were switching from Tout (R.I.P.) to SalesLoft and a F100 CISO asked to never be contacted again after we emailed them 3times.ย 


X91 opted him out in SFDC, Marketo, Tout and continued prospecting. He did not opt him out in newly adopted Salesloft and of course he somehow got sequenced into a 3x/week email, 2 Linkedin InMail, 5/week call cadence.ย 

The next email X91 had ย was from this CISO and it simply just said "You'll be hearing from our legal team by the end of the week."ย 


The CEO of the company and Corporate counsel got involved for weeks. X91 found a job at a different company and still to this day never uses salesloft due to this nightmare.ย 
Jackywaky
Arsonist
+9
Sales Manager
sounds like a happy ending to me :Dย 
Kinonez
Arsonist
+8
Team Lead
Better than your average fairytale for sure!
ChicagoCloser1717
Politicker
+7
Account Manager
if you call the DNC then you should also call the RNC. sounds like another solid prospect for your product...hahaha
Jackywaky
Arsonist
+9
Sales Manager
legitnessย 
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