Salesladygirl

Enterprise Account Manager

Have you walked away from a deal?

Dealing with a long sales cycle and working with procurement (not fun). If they don’t get the contract signed by a certain date, we can’t honor the price. Getting sick and tired or jumping through hoops…have you ever walked away from a deal?

👑 Sales Strategy

📈 Closing

16 comments

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AnchorPoint

Politicker

Business Coach

Disqualifying is as important as qualifying.

Oldskool

Personal Narrative

Senior AE

Upvoting the fuck out of that

AnchorPoint

Politicker

Business Coach

Appreciate that!

Annonny

Big Shot

Account Executive

Yes, I just did about a week ago. The guy was a creep tho and I think he only did the deal cuz he liked me and he tried asking me out on dates rofl. He kept dragging out the delivery and being weird...I ended up giving him a time frame and he failed to meet it, so I told him I cannot hold his stuff any longer and if he wanted to redo it in the future, to lmk and I walked..

Salesladygirl

Executive

Enterprise Account Manager

That’s so creepy. What a shame we sales women have to deal with creeps. Sorry that happened to you

Annonny

Big Shot

Account Executive

Oh Girl I got a whole Story lol. Maybe I should share it haha!

TennisandSales

Politicker

Head Of Sales

i have walked away from 2 $400K opportunities before.

1. I had spent 8 months on this opp and then leadership stopped responding and become very closed off.

I needed more facetime with leadership to really sell the longterm vision.

After i expressed this and they did not agree to meet, I told them we were backing out.

2. this was similar, the prospect was really interested in us and told us they wanted our product over eveyone elses. But the asks they had were a little out of our scope of what we could deliver incredibly well.

Our team at that point really needed STRONG customers that were going to be happy.

So I had to tell them to change their expectation or we were going to back out. We ended up having to back out.

I have never walked away from a deal because of the situation you are experiencing. When i have encountered this problem in the past its not the business units fault, and they have no control over the process, and offering a discount will not help

Sunbunny31

Politicker

Sr Sales Executive 🐰

While what you are describing is aggravating, it’s very common and not a reason to walk away. They want to jeopardize their discount? Fine. But I wouldn’t walk away from a painful procurement process.

I have walked away when the prospect operated in bad faith, but that was earlier on in the cycle and we weren’t working on the contract.

Salesladygirl

Executive

Enterprise Account Manager

Thank you. I am going to stick through it. Hate the procurement process

Justatitle

Big Shot

Account Executive

I have and although there’s a feeling of power for you I’d still rather have had the deal

1nbatopshotfan

Politicker

Sales

I’ve walked away when we didn’t have the right solution. It’s an easy convo.

for the record, I’d stick it out in your situation here.

Boutdamtime

Politicker

Client Executive

Absolutely. One was about $200k and the guy pulled every turn you could think from “we’ve made the decision on your product” to “yes I have budget yes I have authority to buy” and after a few months it turned into “we will go through a formal bid process” and “can I get a few more quotes?” So I respectfully bowed out. Another I threatened to walk and they all apologized and put a contract together lol.

NotCreativeEnough

Big Shot

Professional Day Ruiner

yep. if you don't have the confidence to walk away and tell a customer when enough is enough, they get to walk all over you.

I am all for firing customers. Your time is just as valuable as theirs. And the energy wasted on trying to get through to them is energy and time that could be better spent working with someone who actually wants to get over the finish line.

Mr.Pickles

Arsonist

Sr. Customer Success Manager

Several times - "cost of opportunity" with long cycles and many stakeholders.

YoursTruly

Politicker

Account Executive (SaaS)

this doesn't sound like a deal to walk away from. This sounds like a deal where you need to find a champion on the buyer side who can help navigate procurement.

Salesladygirl

Executive

Enterprise Account Manager

My deal came through. $48K and $88K over 2 years. Glad I stuck it out

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