The War Room
Sr Sales Consultant
How can you be an authentic manager while disagreeing with the directions coming from leadership?
🧢 Sales Management
you don't have to agree, but it's a disservice to those under your management if you "complain down the chain". Morale killer for sure, and it doesn't really help anything. I would seek to understand the "why" from leadership so that you can better communicate the strategy down the chain as necessary. And above all else, own it. So instead of "this shitty plan is coming from higher up, and I don't like it any more than you do" say something like "hey this is the situation and here's the plan. This is why we're going this direction and this is what it means for you. Let me know your feedback or if you have any questions." Something like that.
There's a good parable sorta article called Damn Exec you should check out. It's from a military perspective, but it has tons of business parallels.
First, seek to understand. Why is this the new direction? What's the purpose behind it? How will my team benefit? And if you disagree (and by disagree, meaning you think it will negatively impact your people and the company,) I'd be honest with your team. While it may be painful at first, there are potential long term benefits, x, y and z...and focus on how it could benefit them.
100% agree with the "seek the why" part. That's crucial. From there, you control the message to your team. But owning it at the lower levels will help mitigate morale damage.
Head of Sales
Oh man, yes! This! I need help with this as well.
Provide Advice plz: Moving from sales rep to sales manager
Thoughts on hiring sales reps based EQ versus IQ? I have hired more on EQ than IQ with a hint of hunger to make more in comms than IQ. What are your thoughts and what would you normally go for?
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