What's up fellow savages?
Over the past few years, I've been an IC, and recently (start of Q2) moved to my first management role that still includes a bit of individual sales but is largely supervisory. I've been excited to provide some really cool tools and new processes for our team and we've seen good results from them. I try to do my best to sell new processes and we only build something that our team is asking for. I explain the "why" behind it and prove the value, whether it is time, more sales or something else. Everyone seems to be really into the new process!
But inevitably, two weeks later the new process isn't being utilized. I get frustrated because the team tells me they need a new process, and then I devote hundreds of hours to building it and then it isn't utilized. The team gets frustrated because I keep trying to remind them to use the new process. Ultimately, it leads to time wasted, and maybe marginal changes made.
From y'alls experience, what is the best way to implement new processes/tools? How can we avoid this struggle of back and forth? Any advice would be much appreciated.
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