Something that happens to every single one of us... does anyone have a solid template that gets good Response/Open Rates?
I always guilt them a little and say something “we worked hard preparing for our meeting so it’s a shame you couldn’t make it, when would be a better time?”
I always give my prospects 15 minutes until I will log out of the meeting. At the 5 minute mark, I will send an email letting them know I'm logged in and if something came up to let me know to reschedule. I also let them know I will be logged in for another 10 minutes in case they are running late.
If they don't reply or show I will give them a call at the 15 minute mark and follow up again the next day with a call or email depending how far they are in the process.
If they don't reply or show I will give them a call at the 15 minute mark and follow up again the next day with a call or email depending how far they are in the process.
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Subject: Troubles logging on?
Body:
Hi XXX,
Are you having troubles logging onto our meeting? This is the link in case you're looking for it in your inbox: *insert link*
See you soon!
XXX
Step 2: Call after 5 minutes
Step 3: Email again after 15 minutes (put your SDR in cc to notify them)
Subject: I missed you...
Body:
Hi XXX,
I missed you at our scheduled meeting at XXX. Hope everything is ok?
We were super excited to talk about X and Y and prepared how we help you solve that. (points from discovery)
Let me know when we can reschedule - my calendar is quite full but feel free to pick a new date and time here: *insert meeting link*
Thanks!
XXX
Step 4: Back to SDR to chase and reschedule