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How do you deal with prospects who liked your product but then begin to ghost you?

I've conducted plenty demos and a lot of times, the prospect seems genuinely interested in your product, however, send them a proposal and try contacting them for an update and you learn they're ghosting you πŸ‘»


Calls, emails, texts - no answer! Did I do something wrong? Did I not build a good enough relationship with the lead?


How do you deal with such leads?

πŸ”Ž Prospecting
☁️ Software Tech
πŸ“£ Demos
7
TheRealVladimirPutin
Opinionated
+5
AE
Confirmed next steps agreed to before the demo ends, clarifying what the evaluation process is and who is involved, clarification around need and paint points so if they stall I can send an email saying "You told me X was a concern. Still wanting to solve it?"
Ja
Jackrabbit
Product Specialist
Ah, this is something I'm yet to try! Thanks I'll give it a shot and let you know how it goes!!
TheRealVladimirPutin
Opinionated
+5
AE
First one is key, otherwise you're left scrambling to set next steps later. It sounds like you may need to tighten discovery before the demo so you have the opportunity properly qualified.
TheBloodyNine
Politicker
+5
Account Executive
Maybe try to address their concerns during Demos (if they have any), alwaysΒ  betterΒ to ask. Also try to define next steps before finishing the Demo and ask for forecast to implement the solution.
User1234567
Politicker
+5
User1234567
Keep reaching out
AnchorPoint
Politicker
+8
Business Coach
"assuming" (and I hate to assume) you did the process right... be straight forward with them: I thought we had a great meeting, you seemed very pleased, and now I am getting no response.Β  Did I do something wrong?
softwaresails
Politicker
+4
Sales Manager
I continue to call, and call, and call, and call. I'll call and follow up until they tell me not to.

Typically something has come up that's taken most of their attention and just need you to continue to follow up.

What's the worst that can happen? They can yell at you. But that shouldn't bother you.
uncorpse
Politicker
+5
Sales Development
An strategic cadence that continues to add value.Β 
Ja
Jackrabbit
Product Specialist
Wouldn't that be a repeat of what we've already covered in the demo? Can you help me understand the 'strategic' part?Β 

Sniper
Opinionated
+3
Enterprise Account Executive
move onto the next
1
How do you deal with client's who 'ghost' you after being heavily engaged for a period ot time?
Question
7
2
Opinion on asking "Industry Question" to a Decision Maker/New Prospect at the start of a Demo/Discovery call? (Recommended in sales trainings)
Question
11
9
AE’s - here’s a very client-centred way to gather information about β€˜WHEN’ a decision needs to be made. Doing it this way will help you shorten sales cycles and build trust. Keep in mind - not every question I ask in this example is a perfect fit for every buyer, but should give you a good place
Advice
11