I love sales, I hate it sometimes but the majority of the time I love my job.
There are times however when I speak to some people who are just unnecessarily rude to the point that I would like to call them out of their name.
How detrimental is it to call a spade a spade when they are acting like a spade?
And, does anyone have any techniques that they go to when you feel yourself losing it with someone?
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