We have to reject clients/ businesses for various reasons such as:
Lack of bandwidth,
Lack of interest,
Conflict of interest,
Not enough growth potential,
Changed focus,
Product flaws,
Management decision,
Bad payment history,
Errors in the cost/ effort calculation etc.
But it becomes very essential at such occasions to choose the right words and keeping the clients' doors open for the future! How do you handle it?
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