The War Room
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Post

How far will you go?

We’ve all them. The big wins. Those that require something crazy to catch the customer’s attention.


Two examples….

  1. Found out on a Tuesday afternoon that my customer was meeting with the competition Thursday. Wednesday morning I was on a cross country flight to have dinner with them. Flew back Thursday morning deal in hand.
  2. Spent 6 weeks in another state tightening up operations in one of our locations. Earned 5x business after.


What’s your favorite?

🏰 War Stories
📈 Closing
🤘 Personal Growth
22
funcoupons
WR Officer
+12
that's queen coups to u
Pretended to care about a prospect's family, wellbeing, case of the Mondays, or the weather in buttfuck nowhere to create rapport and ultimately get them to write me a fat cheque $$$
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Helps to be dead inside ☠️
TheNegotiator
Politicker
+7
VP of Sales
This is so real
Beans
Politicker
+9
Account Executive
This is every small talk convo ever. Also why I think resto industry folks in their youth thrive so well in sales.
funcoupons
WR Officer
+12
that's queen coups to u
I was in hospo for years. I credit my work there as killing my soul nice and early and making me really talented at being able to nod and smile through anything. 
Show 2 more replies
LordOfWar
Big Shot
+12
Director
"Oh nooooo, you're overworked Mr. Buyer? Thats sooooo rough, I really am sorry for you."

You know, cutting me a PO is a quick way to reduce your workload.
GrizzleMcThornBody
Arsonist
+12
EVP - RevOps
That’s exactly how you do it. You have to get the deals in yourself, you can’t sit back and wait.
When I was a young ppc salesman our agency had a roughly 3-4 week turn around from contract go going live. I learned how to do every part of the build process so I could get the accounts up in one day. I sold countless accounts who needed an immediate “on” by doing it myself. I’d say, “if you can sign today I can have your account on in the morning.” It produced a lot of deals. I’d go home, sit at my computer & churn them out. It was what set me apart.
Way to go, that’s how you do it and congrats on the deal!
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Bingo. When I was told “only way you’re getting this deal is if YOU personally fix the issues”. I said I’ll be there Monday. 6 weeks later, there was no question how committed we were. 

I’m sure you earned a ton of points with the rest of the team too. You know they can get it done because you’ve done it before. 
GrizzleMcThornBody
Arsonist
+12
EVP - RevOps
actually they hated me. but fuck them.
Show 5 more replies
PKTHUNDURUS
Opinionated
+2
BDR
Mobi85
Politicker
+5
Regional Sales Manager
Got a call Friday night at 7:30 of Memorial day weekend a few years back that a customers entire trailer of equipment was stolen and needing equipment on jobsite Tuesday morning.  Had him send his list Friday night, I put the order together and went to the office Saturday morning and picked it, boxed it and drove it to UPS for an overnight shipment to arrive on Tuesday morning.  All in all it was over 700lbs worth of equipment with a hefty surcharge for overnight shipments but they were working again Tuesday morning.  Customer is still working with us and won't go anywhere else now. 
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
That’s what it’s all about. You saved their ass. 
TheNegotiator
Politicker
+7
VP of Sales
Fuck yeah, that’s how winners play.
TheNegotiator
Politicker
+7
VP of Sales
@funcoupons just finished watched the Matrix series and I was crushing on Monica super hard. Stumbled on your profile pic. I always thought that was Anne Hathaway
funcoupons
WR Officer
+12
that's queen coups to u
Monica is a babe. Anne Hathaway is aight but nothing compared to Miss Belucci.
TheNegotiator
Politicker
+7
VP of Sales
Monica is goals
Show 6 more replies
TheNegotiator
Politicker
+7
VP of Sales
Started my career in D2D sales. Sold home TV/Internet + Cell Phones. Broke all the records, won all the prizes, took home all the money.
.
I used to sell old people cell phones, then come back to their place and set them up/show them how it worked. Crash course on iPhone/Android, etc.
.
Teach people how to migrate their email off a proprietary domain name: like “@Att.com”
.
Helped an old lady move her furniture. She bought
.
Helped a dude set up his stereo, he bought.
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One lady negotiated with me super hard. Had to come back to her house 3x. She bought 2 cable packages and 5 cellphones, and the last night I came back she made me a steak dinner.
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Played video games with a lady and her daughter, they bought.
.
My secret weapon: some people used to be super stubborn about letting me into the house and buying from me. So I’d offer to call the cowards’ existing cable company, pretending to be them, and get them a better deal on their existing provider, no obligations. It would build so much trust so that they’d actually switch, even after they got a better deal because of me.
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Fun stories. The steak story reminds me of the wedding singer when she hands him the meatballs…
bu
butwhy
Opinionated
+2
Solutions Engineer
Mine are mostly technical. Like the very large ecommerce company that demanded a POC in their production site checkout. Soooooo, basically a full implementation. Great. That was a shit show, because their site was built on legacy custom code and we had to work with their Sapient contractors - which was kind of a nightmare. By the end of that cycle four months later, I had basically ground my teeth into knobs and had to take a long weekend in the mountains to breathe again. 

I have done a couple day trips out to CA from IAD in my time, but none of them were for the deal close and I didn't mind it as much. 
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
How are the dentures? 
MediocreSalesGuy
Valued Contributor
+7
AE
I'll try ANYTHING at least twice.
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Go on….
funcoupons
WR Officer
+12
that's queen coups to u

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MediocreSalesGuy
Valued Contributor
+7
AE
Will it get the deal done??
Show 1 more replies
Fi
FinanceEngineer
Opinionated
+3
Channel Sales Director
I love it. There is a company I was looking to sign up a company that just had the CEO replaced and is in the middle of a shake-up. I live in a city and don't have a car. I took a train to the closest station and then an Uber to get to the CEO's favorite restaurant to grab dinner with him. There was a board approval needed, but I was able to get a letter of intent from him that night and was able to leverage that into signing the contract, and options for a 5-year deal. 

Nothing really replaces being there and talking face to face, except conferences, those relly don't lead to getting deals sone and tend to be a couple of days off.
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Planes trains and automobiles. I’m sure the CEO appreciated the white glove treatment. 
Fi
FinanceEngineer
Opinionated
+3
Channel Sales Director
He did. I have his entire exec team’s cell numbers now. We are still working together and just looking for constant opportunities to expand the relationship.
Show 1 more replies
SBess
Contributor
+1
Outside Sales
In order to get a deal we had to meet the customers "right now" deadline. Production was weeks behind. Went and turned the wrench myself to get the PO. 
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
There you go 🛠🔧💪
Diablo
Politicker
+7
AE
We had skimmed our pricing below out COGS to penetrate new market and this way we shut the door of one of our competitors. Later on worked on incremental costing recovering cost. But got the market captured there.
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
Whatever it takes sometimes 
Lucy710
Politicker
+5
Channel Account Manager
Had a practice manager going through a divorce. Helped them set up bumble, pumped them up for first dates!
FamilyTruckster
Politicker
+9
Exec Director, Major Accounts
That’s fantastic. Impressive that they confided in you and trust you enough to set that up. 
TheNegotiator
Politicker
+7
VP of Sales
This is so real
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