How I lost 171,602.40 USD in commission yesterday, so you don't have to

The judge ruled that my former employer owed me nothing after 2 years of legal procedure yesterday.


Here is how I could have avoided that. And I hope it helps some of you avoid it too.


So, I slide the contract back across the table like in the movies.


"There is no way I'm signing this sh**"


The Director of Sales had just presented me with a paper stating I would forfeit all my commissions except for 1K USD.


It was one ugly ambush where the CEO showed up to accept my resignation and then left the room to pretend he had nothing to do with it.


It was my first mistake. I should have kept the document.


I left their office, lawyered up, and took them to court.


They wanted to pay 10K at first "to see this go away but we owe him nothing".


But here is the problem: I had closed 1.8M in new business for them in less than 10 months.


My quota was 150K. We had agreed I would be paid 10% of every deal. You do the math.


I even brought them a 1M deal and paid all cash within 30 days of signature.


They were doing 800K in revenue before I joined them. A small startup with big ambitions but shitty management.


And they were not invoicing on time and not collecting the money.


The CEO had already "negotiated" twice my commissions because "they did significant work" before I took over the deal to drive it home and "other people helped a lot". So we negotiated down some of those and confirmed it by email.


In hindsight? A serious red flag that they don't like paying reps.


My new biz dev director was actually a Product Director his whole career and it showed. He wanted to push me out, I got harassed, so I left for another gig.


The guy would yell at me for "communicating with other people at the company without letting him know first". He took accounts away from me. Called me an overpaid junior on week 2. And proceeded to cut me out of contract negotiations just to f up half of them.


His idea of negotiating price was "offering payment plans".


I reported him to HR but it went nowhere. They erased the proofs as fast as they could and called a mediation meeting (lol).


When I left, they deactivated everything.


The problem is I did not think about taking contracts, screenshots of dashboards, or forward myself emails.


For data protection and cyber pespective, I thought it would be illegal.


My lawyer told me that if I use it for the lawsuit it was fine (not legal advice, ask your own lawyer).


They argued to the judge that contracts signed meant nothing and that I left before they received payments from clients.

They argued they did not have to produce those contracts because I had to bring proof, not them.

They argued I did not work on those deals - a straight-out lie.


So here is what I would do differently:

  • Get the commission contract reviewed by a lawyer on day 1 to limit downside
  • Take proof of all unpaid deals
  • Take proof of all client communications that led to the deal
  • Take all the contracts signed
  • Take all the internal emails linked to deals
  • Watch out for red flags early on - late commission payments, negotiations of commissions for BS arguments
  • Keep the proofs of bad faith provided by the company instead of sliding them across desks in a dramatic way

What happened next

I moved to another gig with a company that paid this time. Closed another 1.2M last year.


They even paid 2 months after I had left once they collected from clients.


So in a way, I'm grateful for the experience so I make sure I don't lose bigger down the road.


Even though I'm still surprised that judge just kinda authorized all employers in my country to fire reps prior to collecting invoices and owing them nothing.


I still leverage my accomplishments and experience to this day.


In conclusion

I hope it helps someone out there who can avoid making the same mistakes I did.


Sh** happens, management can look honest and still pull that stuff.


There are reps who lost much bigger than I did.


Stay safe fellow salespeople.


Cheers,

☁️ Software Tech
💰 Compensation
🙅 harassment
64
Filth
Politicker
22
Live Filthy or Die Clean
if you can, please name this trash heap that bent you over for the world to know. No reason we should be letting the "fuck around gang" hide behind anonymity. If you know they suck, let us know and save a savage from even getting into bed with them. Beats knowing they need 3 rubbers and a bulletproof vest everywhere they go.

Great advice regardless - man I can't imagine what I would do if I got screwed at this level. Good on you for moving forward and finding success elsewhere.
CuriousFox
WR Officer
8
🦊
👀🍿
AlexT
Politicker
5
Account Executive
I can say steer clear of fintech startups based in Luxembourg. I can't be more specific for legal reasons ;)
Filth
Politicker
3
Live Filthy or Die Clean
Understood completely but I'm sure that's enough for any inquiring minds. Good horror story/learning experience but jesus man, way to keep rocking forward in the face of some serious garbage. Good on you.
Drofdar
0
Sales Director
Here is a great FB group where shoddy high ticket biz owners who treat closers badly get exposed:

https://www.facebook.com/groups/3250169305313178
oldcloser
Arsonist
9
💀
After the fact is meaningless, but documentation (commission/comp agreements) could have been established as standard practice by showing current employees’ agreements. And you could have called in sold clients to attest to your participation in the deal, maybe there would have been a different outcome.

Either way- sorry, man. Nightmare.
AlexT
Politicker
1
Account Executive
We thought of making clients testify but most of them shut down when I approached them. They would get their companies involved somehow for a rep VS your ERP provider. It does not look good on them internally. Other reps/managers can vouch for you and testify. My problem was I was the only sales rep...
oldcloser
Arsonist
1
💀
I'm not a lawyer and I don't know all of the circumstances, but I've been in a similar spot. Nothing gets a company to cough up a settlement faster than their main clients getting an order to appear. ...for future reference that hopefully you never need.
AlexT
Politicker
1
Account Executive
That can be a great idea! I'd check with my lawyer for local regulations but if doable it's serious leverage.
oldcloser
Arsonist
0
💀
Worth a hard swing if it's not too late. Good luck.
HVACexpert
Politicker
4
sales engineer
Yeah this blows. Did you sign an NDA or anything? Otherwise I would put this company on blast hard.
AlexT
Politicker
1
Account Executive
My contract has a confidentiality agreement that is practically indefinite. If I name and shame I could open myself up for being sued for defamation since I was ruled against in court.
CadenceCombat
Tycoon
3
Account Executive
This is wild. Thanks for sharing.
Pachacuti
Politicker
3
They call me Daddy, Sales Daddy
I would love to know who this company is. But hopefully they are out of business now.

That sucks. I have been screwed out of paychecks myself, but not to that extent.

The best revenge is success and it looks like you're getting it!
AlexT
Politicker
1
Account Executive
Not out of business, they had some wins I left behind me.

But the way they operate, they won't get far. The owners have barely enough equity left.

All the good people I worked with left except for one.

One of their competitors approached me and they have service delivery issues.

Most contracts will expire in 1 to 2 years and clients will switch to that new challenger.

A private equity considers buying them but since the owners have a single-digit % of equity, it's a big no-no.

All their dreams and goals are basically f***ed
Diablo
Politicker
2
Sr. AE
Thanks for sharing, can feel you. I am lucky to not having to go through any of this yet but I know what to do in the future.
CRAG112
Valued Contributor
2
Account Executive
This is why no matter what position you are, you need to be in the habit of documenting every single thing, every single day.

If you had done that, they would have been screwed. Unfortunately, they committed wage theft and got away with it.
AlexT
Politicker
0
Account Executive
Absolutely, it's not about what you do but about what you can prove you did.

Sales are intangible value since most of it happens on the phone, video, or face-to-face.

Documenting is key.
Maximas
Tycoon
2
Senior Sales Executive
Damn, feel sorry for you bud.
However, these bunch of tips you've shared cuz of that experience are extremely priceless,so much appreciated!
The only concern I have though is, in case the company's mgmt didn't comply to the first 6 points after being requested,would we go ahead and sue em directly,leave the company or what else do you think we should do in order to get those proofs on time?
Thanks in advance!
AlexT
Politicker
0
Account Executive
Thanks!

I can't provide you with legal advice so I will say what I would do in my local area according to the law. Find a good lawyer who could give you the steps for your local regulations.

So I'd download, screenshot and forward everything I can when I decide to leave the company and keep it just in case.

If they make the wrong move, I sue and use it as proof.

If they don't and pay me until the last cent, I destroy everything sensitive or confidential.

But again, I would do it if I see red flags, not otherwise.
Marth
Opinionated
2
si vis pacem para bellum
What’s your strategy stepping into a new role and crushing your number so quickly?
KingofGIF
Politicker
0
AE
I second this question. @AlexTSorry for the bad experience, but happy to hear you are a resilient terminator-like sales pro that can crush it fast. Share your wise with us.
Sunbunny31
Politicker
1
Sr Sales Executive 🐰
Wow. I’m so sorry it happened, but I appreciate that you shared your precautionary tale.
AlexT
Politicker
1
Account Executive
Thanks! Happy it served its purpose :)
Justatitle
Big Shot
1
Account Executive
Out em!!!
IndianaShep
Politicker
1
Director of Sales and Marketing
I lost 68k of commission from ONE SALE last year because my projects team fucked up. Managed to get the client on a different solution a few months later but I went for a long ass sales walk that day.
AlexT
Politicker
1
Account Executive
Sorry to read that... Nothing worse than working with people who are not competent after you put tons of efforts to get traction with a client
Futhat
1
SVP of Sales
I heard this story before as I was in the same boat as junior enterprise account executive; the difference is I saved everything no matter where I go and take notes of every interaction whether go or bad; I won my case by a mile. Definitely, have an employment lawyer review your contract always (you have to have lawyer, corp. mentors, and doctor friends). Remember, most people are arrogant and lack leadership in certain roles - research them and know who you are working with and for, they will dig themselves in hole and say the wrong thing. HR is never your friend, only when you talk about career advice, never go deep into details. Everything is a learning lesson, but it stings when it messes with your way of life and income; avoid those lessons.
AlexT
Politicker
0
Account Executive
Fully agreed and more common than we would think. It's a good habit to keep a log of everything and dig prior. Not working for too early-stage startups with no reputation as I did is probably best too. HR tried to bury a harassment case I brought forward at the same company so definitely not your friend as a sales rep.
keepitsimple
1
Co-Founder and CEO
Be thankful you didn’t forward yourself any emails or contracts. They would’ve countersued you for stealing trade secrets and it would’ve been even messier. Source: I did it and got sued.
AlexT
Politicker
0
Account Executive
Depends from country to country and regulations from what my lawyer said. It's always messy though...
CaptainColdCall
Big Shot
1
Director of sales
Always keep records, contracts, deal details, emails etc. Especially if you don't trust the leadership or there are red flags. You'll be happy you did later and if anyone questions you, you can always say you needed to email it to yourself for some other reason.
1
Physical Therapist Technician
Wow. That is crazy, what a story! I'm so sorry that you had to deal with this, however thank you for sharing this useful information. I think people may find it very insightful!
1
Account Executive
Wow! This is a crazy story. Sorry you got screwed out of practically a "New House" that's close to $200k in commissions. Although I'm new to high-ticket sales, I can relate to being paid late....My spidey-sense said this is a red flag too. I only lasted 6 months with my former company. Thanks for your story share.
AlexT
Politicker
0
Account Executive
It's all too common.

Some management folks think that because they pay you a salary already they can pay you later.

Or not at all.

Generating commissions is a given, when and how much is actually paid is a profession-wide problem.
Drofdar
1
Sales Director
Appreciate you sharing this great lesson for others to learn from.

I learnt the hard way too and I get an employment lawyer to review all contracts. A good lawyer will tell you 10 things that should cancel the deal, but the keys are 1) easily understood commission structure (I had one remote gigs that had massive qualifiers and tiers of commissions and clawbacks, 2) onus on payment AFTER exit 3) balanced termination clauses ie both parties have say 2, 3 or 4 weeks notice 4) Dispute resolution process and 5) payout if terminated within 6 months (ie company changes mind, which happens re strategic directions, through no fault of your own).

On High ticket gigs, its wise to get a minimum commitment of appointments in your calendar in the agreement...ie ask how many sales they expect you to make, ask what conversion rate is currently, then reverse engineer the number of leads needed and ask them to commit to the min number of leads to close target - at least get it in a clause in the agreement and negotiate the number - you'll quickly see if you're dealing with a great potential partner or a snake when they have to commit to your opportunities.

Ive been in high ticket coaching gigs where Im crushing sales with a full calendar, but then the biz owner brings on 2 more sales pros and Ive now got two thirds of my appointments stripped out for two new guys - good for them, shitty for me.

It also means that if the want to let you go because of performance you can point to the opportunities they've supplied.

This is less relevant for sales gigs where you are responsible for generating your own leads.
AlexT
Politicker
0
Account Executive
Great points and additional checklist.

I have since founded a sales outsourcing company and worked on those issues as you did. There is more leverage in being a business than being a sales rep.

But the issue remains the same: Not getting paid what is contractually owed is the number 1 issue.

It's crazy the amount of unethical, lying people who would do that stuff to save a few bucks in commissions.
sora
Opinionated
0
RevOps Automation Consultant
I would right away join their competitor and keep note of all their key clients and jump on them when the time comes and keep stealing their business lol
AnchorPoint
Politicker
0
Business Coach
Their short term thinking will bite them in the ass. Expensive lesson, however you are in a better place.
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