The War Room
How many no shows on a demo till you stop chasing?
I stop "following up" after 2-3 no shows..
☁️ Software Tech
Coors Light Advocate
I send a break up email after 2.
Yup, and if they do want to rebook they better have a damn good reason as to why they ghosted me twice already.
Sales Training & Enablement
After one missed demo I think you really need to reflect and have to consider:
- was this person qualified for a demo? if so, why didn't they show?
- was this the right contact to be showing the product to?
A lot of times sales reps get delegated to who they sound like and what lower-level business problems that they may be attaching value to in order to present a demo.
Finally, I'd review the notes (whether from my qualification or the BDR), and ask myself:
- am I compelling the customer to take action enough, or are they just looking around to see what we have?
Ultimately, if someone misses a demo, you want to have defined with them (in their own words) what their requirements, current pains, and what their ideal outcomes should be based on the value present.
That said, take a minute to either reschedule, or follow up with this information. Force Management's MANTRA is a good way of recapping this to make sure that both you and the prospect are on the same page.
Practically though, some people may miss, be sick, or just forget. Even so, it's still an opportunity for you to make sure that you're aligned with the customer and presenting the correct value. You don't want to spend your time with prospects that will never buy.
3 strikes and you're out
Sales Development Lead
2 if there is no fup by the prospect as to why they wanna reschedule.
If they reply back to you with a legit reason, stick.
Bean Juice Drinker | Sales Savant
Fool me once, same on you.
Fool me twice, shame on me.
You get 2 chances and then we are moving on. Come back when you're ready!
Two or three. Depends on the prospect and the reasons.
Depends on the prospect but I would say 3 at the most depending on the potential of the customer/prospect.
How long is too long to pursue a prospect? When do you stop and why?
Did a couple discovery meetings, sold the value, gaged interest, submit proposal ----> GHOSTED!
Anyone ruined getting a meeting by being too impatient after they suggest times but don't confirm straight away?
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