How many prospecting calls do you actually make in a day? Let's be honest now...

I'm an Account Executive working in acquisitions (I know, pretty big deal, right?) Prospecting is part of the job. I get it. I've had way more success using a strategic outreach approach by trying to coax the ol decision maker out of there cave with some sort of incentive just long enough for me to get them in my crosshair.


That's all well and good but my company still wants us to make cold calls. They expect 20 dials a day. I know that's not crazy but I seriously look around me and have a feeling that literally no one is actually making dials. Most of our BDRs rely heavily on inbounds and just spamming people with emails. They don't even get on the phone for a qualifying conversation before sending some would-be customers over to us.


Listen people! What I'm getting at is, are people actually making the cold/warm calls anymore or are we just pretending too??? For me, it just depends on the day and which side of the bed that I woke up on.

🔎 Prospecting
📞 Cold Calling
☑️ Qualification Calls
43
BmajoR
Arsonist
14
Account Executive
I spend about 2 hours a day calling which is 20-30 calls for me. If you can't manage 20 calls a day then I hope you have a massive amount of inbounds. I would be out of a job if I didn't prospect. 
Sinatetra
Opinionated
2
AE (Account Executive)
Only lil bishes need all inbounds
Mr.Saucey
Valued Contributor
1
Commercial Account Executive
I agree! I've just found that plenty people are able to fly under the radar because covid as really rocked some companies boats and management (where I'm at) are just now catching on to people likely doing little phone prospecting. 
BmajoR
Arsonist
4
Account Executive
There's a great reckoning coming for all of those that skated by! I'm sure it was nice to be able to relax a little but in the end they are all hurting themselves. Discipline is key! 
SuperSRAEVI
Fire Starter
0
Account Executive
This is so true it pains me to think about LOL Covid rocked a lot of companies AND Sales peoples boats 
LordBusiness
Politicker
9
Chief Revenue Officer
This is an interesting thread to read on from a leadership perspective. I personally don't have any "activity minimums" in place for my crew - but I do have "results expectations" for opportunities created per week.  I find it surprising how many folks have this set "number" that they do (email and phone) and then "hope for the best".  Sales (especially from an activity perspective is a very fluid thing.  Some weeks will be seasonably slow, some weeks you'll be flat, some weeks you'll be on fire.   Selling (especially outbound) is constantly self evaluating and pivoting to drive consistent success. 
Mr.Saucey
Valued Contributor
2
Commercial Account Executive
If only more managers thought this way. If the person leading the charge cares more about dials and optics then that's all the "underlings" will do. Your results expectations are spot on. That's the direction we all need to be heading.
LordBusiness
Politicker
2
Chief Revenue Officer
That being said, "making sales" is not the only "result" that I pay attention to. One of my pet peeves as a leader is sellers who think "I'm hitting my numbers, I can basically do whatever the F I want".  Hitting the numbers is the job description, and isn't a ticket to be mediocre (cause eventually that catches up to everyone).  Our results metrics are key takeaways that we know drive business.  Too many sellers don't reach their full potential because "hitting their numbers" limits them (and their leaders let them get away with it) 
RedLightning
Politicker
0
Mid-Market AE
@LordBusinessI feel that! This week I've been connecting with all of the right people at the wrong time.
RealPatrickBateman
Politicker
6
🔪Amateur Butcher🔪
Well not to be a D*ck, but 20 dials a day is literally NOTHING. Our new reps are supposed to ramp up to 100 dials a day in their first 30 and maintain that until they have a steady pipeline of activity and leads built up. BTW we work 5 hour days so 20/hr is doable for newbies. 

Now to your second point, is anyone making these calls. Yes, the ones that will have a future in this business will make the calls, f*ck up ALOT and LEARN. The ones that fake it will select themselves out naturally, its really not hard to tell who's who as a superior or manager. 

To your final point, we all have those "off days" where our efforts are not as focused or effective as others. As salesfolk its our job to keep our efforts as consistent as possible over the aggregate. 
Mr.Saucey
Valued Contributor
1
Commercial Account Executive
Feel free to be a D*ck. You're Patrick Bateman after all. I find it hard to believe that you have time to make all these calls when you're busy returning video tapes. 

I agree 100% with what you've said. This post is more aimed at various teams that I see hardly doing anything but with the craziness of covid a lot of people are flying under the radar these days when it comes to  sales activity. 
RealPatrickBateman
Politicker
3
🔪Amateur Butcher🔪
I agree completely. And I get through the day telling myself that I am not in competition with anyone but myself. Because others choose to cheat the system or slack off only provides me with an opportunity to rise to the top much faster. Sales-Karma is a real thing, and those flying under the radar will soon come to light. In my experience at least 🤷🏻‍♂️

Im off to the Laundromat now to get these "cranberry juice" stains out of my sheets now. Pretty booked up all week. 
Do.it.for.the.checks
Politicker
5
Account Executive
Dials don't matter. I want 3 real conversations a day.
RedLightning
Politicker
0
Mid-Market AE
How many actual connections do you need for that to happen?
CuriousFox
WR Officer
4
🦊
Hi welcome to the War Room! We are so glad you're here ❤

I don't have calls per day that I have to make, however I do make outbound calls as well as send personalized emails.
StonedColdCloser
Opinionated
4
Business Development Manager
I set anywhere between 15-20 original demos a month solely by picking up the phone and having conversations. Average of 60 dials a day made between 1-5pm. If you are not making calls, you are missing out on making money, amigo. 
funcoupons
WR Officer
3
👑
I aim for 30-40 a day. I’m a full cycle AE with an SDR team though. 
Gyro25
Notorious Answer
2
Account Executive
BDR here. Anywhere between 20-40 calls a day + Heavy email sequences usually yields to around 200 touchpoints per week and my pipeline is pretty healthy. I prefer to prospect and do research that just blast dials since I figure out who I'm calling vs just smile and dials without regard to who the person is. 
Mr.Saucey
Valued Contributor
0
Commercial Account Executive
Smart! Sadly not all BDRs are made the same. Some are just here for a good time, not a long time. 
Gyro25
Notorious Answer
2
Account Executive
Yeah, making 50-60+ looks cool, but if you're just blasting dials for the sake of metrics without any strategy or taking the time to research, then you're missing out on the people who you should actually be speaking to. 
SaaSam
Politicker
2
Account Executive
I never make less than 40. Though I'm no where near the 160 I would regularly push in my early days I'm a big proponent of cold calling.
FeedTheKids
Politicker
2
Solutions Consultant
Don't do much cold calling these days. When I do outbound I'm good for a customized sequence of 4 email with 2 call in between. Spread this across 30 days because I'm not one to spam. 

Closing rate is higher on those who bite when you don't spam them multiple times per day/week.
Mothy
Politicker
2
Account Executive
I’m an SDR, so calling is basically all I do. I make 75 to 100 dials in Outreach, and then spend 3 hours in our autodialer. In between I enrich SFDC and dos other admin stuff.
bropostle
Executive
2
Territory Sales Manager
Capital equipment med device company here- I’m the only rep that does actual cold calls in our 4 man sales team. VP of sales talks to us once a quarter and literally is like just do more than you did last year. Top 2 reps do little to no cold calling but somehow have largest territories. Also, leadership makes a point to not evaluate based on activity. I’m the only one that brings up activity in our monthly meetings. Every territory has shit growth except mine- up 526% from 2018-2020. I only make 10-20 calls/day with some exceptions. I’ll send a mailchimp blast once a month too. Def a different market than you software people. I’ve always hated that the top reps do no cold calling and the company has no sales leadership… but welp… that’s why I was hired. Makes me look like a rockstar in my company even though I feel like an asshat knowing what others do.
FlintIronstag
Notorious Answer
1
Chief Marketing Officer
Varies - generally between 10-20 a day. That's a mix of new prospects & deals in progress.
Chep
WR Officer
1
Bitcoin Adoption Specialist
Honestly, I've been ignoring my KPIs for # of calls a day and just trying to make quality ones and it's made a world of difference. KPIs are at 300 calls a week and I'm probably hitting 150-200 but as long as I'm scheduling my Sales Development Manager has no problem with being under the KPIs for # of dials.
Mr.Saucey
Valued Contributor
2
Commercial Account Executive
This right here! This is a great example of KPI's being a guideline and not the actual rule. Or at least that's how I feel it should be seen. Make your quota and you're golden. I find that little else matters.
SalesSage
Valued Contributor
1
National Account Manager
i can hit 100 pretty regularly unless a number of (useless) meetings (that could be an email) get in my way, of that 100 I try to keep at least 30 new logo potential
Woody
Politicker
1
Business Development Executive
Now that I'm running a full sales cycle I only make 10 - 15 cold calls per day.  However, in jobs where my job was lead generation minimum 100 calls.  Usually 150 calls.  Not unheard of to make 200 cold calls in an 8 hour day.  ---- Why are the BDRs handling inbounds? 
Mr.Saucey
Valued Contributor
0
Commercial Account Executive
The structure is just a mess and they continue to change it every year. Seemingly making it worse each time. 
Woody
Politicker
2
Business Development Executive
"Sir our BDRs are not making their numbers"  

"Let them forward the inbound leads to the sales people and count them towards their number"

"Sir we're now at 110% of our KPI!"

"Yes and I will leverage this on my resume and be in a new job before the CEO figures it out"
Mr.Saucey
Valued Contributor
0
Commercial Account Executive
THIS SHIT RIGHT HERE!!!
Ripstick
Valued Contributor
1
Sales development representative
My previous KPIs were 125 dials a day in b2b SaaS
justatopproducer
Politicker
1
VP OF SALES -US
35 a day for me. It needs to be more imo but not enough time in the day.
RoiPurdy
Opinionated
1
Business Development Manager
120 dials a day. When I was working with a different client at the height of my career I was getting about 3-4 bookings a day off of 60 dials - however, more recently, I am putting up to 200 dials up a lot of days in order to get at least one booking for my current client (I work for a third party / outside sales team consulting company).
Justatitle
Big Shot
1
Account Executive
I hate cold calling. Yet it’s part of the job. I usually block out 2 hours for cold emails or calls to prospects. 
b_smith53
Contributor
1
Sr- Inside Sales Representative
enough a day.
NorthernSalesGuru
Politicker
1
Manager, Outbound Sales
I’ll make a few warm dials but I’m working an unreal BDR-AE ratio to be spending time on cold calling
Upper_Class_SaaS
Politicker
1
Account Executive
0-20, just depends on how my sequences stack up
NoSuperhero
Politicker
1
BDR LEAD
50ish
Feds_Watchin
Politicker
1
AE
My BDR supports 6 reps. I operate as if he does not exist. A “colorful” SVP said to us once “You are solely responsible for 100% of your #. An ISR is responsible for anything above that. Do your own fucking prospecting.”


zoocey
Opinionated
1
Technical Account Manager
As an account manager, 15-20 calls per day
SalesbeastMode
Catalyst
1
Senior BDM
30-40 calls for me. 
Nyvir
Old School Bravo
0
Sales Coordinator
I've never been a huge fan of activity metrics. I prospect a lot most days, because as long as my pipeline is fatter than me, I'm good.

I'd much rather be measured on results from the activites (qualified leads, meetings booked, deals won) than just if I hit my dials. It's too easy to manipulate and therefore has zero value.

as Patrick said, the ones who fake it are much easier to spot compared to those learning by trial and error actually calling.


RedLightning
Politicker
0
Mid-Market AE
I book about 70% of my meetings via cold call. I sell a SaaS solution to companies of 50-500M in revenue.

People get called less than you'd think. In a given day, I'm shooting for 50+ (depending on if I have any meetings).
FranchiseSalesQB
Politicker
0
Franchise Sales QB
manually or auto dialer?
4

How many AEs out there are still making cold calls to drum up business?

Question
12
% of Pipeline sourced by AE directly (cold not marketing leads that AE follows up on)
35% 0-25%
27% 26-50%
24% 51%-75%
14% 76%-100%
74 people voted
14
Members only

How Many Calls Do You Make In A Day?

Discussion
49
I always hit my KPIs
45% Yes
55% Not if I schedule a meeting that day🤣
136 people voted
12

How many times will you call a prospect after they don't answer the first time? At what frequency? I typically don't make a lot of repeat calls, just call with volume consistently and try to catch folks at the right time...

Question
13