How much is too much?

Question

There's a line between passive and too aggressive - isn't there?

Do the amount of calls depend on the relationship you have? Do you make small talk or get straight to the point? Do you also email after each call?

Are we paid stalkers...?! 😂

Accepted Answer

Really depends on the deal

Answer

What's the size of the deal we're talking? Seems the larger the deal, the more it's focused on small talk and catching up.

Answer

Yes there is a line and it varies from prospect to prospect and deal to deal.

Answer

If the deal is worth multiple calls why not.. Ofcourse, also when I am far from quota

Answer

I would say it starts off 1x per week, and then it increases as you get closer to the close date/renewal date.

Answer

This more depends on your relationship with the prospect. If I'm on good terms, I don't hesitate to check in a couple of times in a single week. If I'm worried about pissing them off, I'll minimize the calls.

Answer

I call the amount of times discussed when wrapping up the current call with the customer.

Answer

Need more details if you want to be specific.

Answer

It had more of an understanding of the customer’s process for moving paperwork or approvals along than it does my relationship.  Understanding the customers buying process and having realistic expectations for new information to be shared is more of a gauge on the appropriate time to follow up.

Jaed

How much is too much?

☎️ How many times in one month do you call to close a sale with an existing customer?

14 comments

Jaed

How much is too much?

☎️ How many times in one month do you call to close a sale with an existing customer?

14 comments

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