Nreed253

CEO

How often are you communicating with your clients?

How often does your agency communicate with you?

If you run and agency, how often do you talk with your clients?

One of the big conversations we’ve been having internally lately revolves around client communication.

We’ve been working on dialing in SOPs around client communication to help improve efficiency.

What do you think the perfect amount of communication is?

How often are you communicating with your clients?

Attached poll

Daily Weekly Biweekly Monthly

*Voting in this poll no longer yields commission.

🧢 Sales Management

9 comments

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funcoupons

WR Officer

👑

Once that contract is signed I'm nothing but a ghost, an apparition...leaving nothing behind but the slight scent of Dolce and Gabbana in the air.

CharmingSalesGal

Politicker

Account Executive

I think this is definitely different per industry and project but I'd say on average, weekly.

It also depends on if they're responding or not. Some clients I talk to 10+ times a week and some I talk to once a month.

mitts2

Politicker

Account Executive

If the deal is healthy, it's multiple times a week for sure. Sometimes multiple time a day if we are nearing signatures.

Nreed253

CEO

What about post signature?

mitts2

Politicker

Account Executive

I send a thank you note and don’t talk to them til the renewal lol

queenops

Opinionated

Maker of Sales

Here for that weekly communication. If I don't have something in my weekly routine, I forget about it. I assume it goes the same for my clients.

AlphaCharlie

Arsonist

Account executive

I do it biweekly most of the time, but it depends on the client.

FamilyTruckster

Politicker

Exec Director, Major Accounts

Long-standing accounts are scheduled monthly calls that we can move up/push back. Accounts in the crosshairs are as many times as it takes to inkkkkkkk

Beans

Big Shot

Enterprise Account Executive

Weekly until we close, then a quarterly check-in, then 4-6 weeks before renewal.

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Nreed253

How often are you communicating with your clients?

How often are you communicating with your clients?

9 comments

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