company has a new guy that has been working since April, he shares a territory bordering mine and occasionally he gets calls from
customers in my area looking to buy. the shitty part is that sometimes he gives them a verbal quote that is almost never accurate. last time he did this he cost me 9% of my margin and made me look like an asshole that was trying to rip someone off.
I've told him a couple times that he needs to check customers locations before he gives a quote.
thought about bringing this up with the boss but I'd rather deal with this on a personal level.