The War Room
Question
Post

How to politely tell the new guy to F$&K off?

company has a new guy that has been working since April, he shares a territory bordering mine and occasionally he gets calls from
customers in my area looking to buy. the shitty part is that sometimes he gives them a verbal quote that is almost never accurate. last time he did this he cost me 9% of my margin and made me look like an asshole that was trying to rip someone off.Β 
I've told him a couple times that he needs to check customers locations before he gives a quote.Β 
thought about bringing this up with the boss but I'd rather deal with this on a personal level.
😀 Conflict Resolution
πŸ™ Corporate Experiences
🀠 Culture
22
mitts2
Politicker
+8
Account Executive
I would say something along the lines of... "hey man, how are you vetting your customers right now? Seems like we have gotten our wires crossed a few times so just want to make sure there isn't any confusion moving forward."

You could ask the same for how is presenting quotes... "hey man, whats your thought process on how your are quoting your customers? Might be leaving some $$ on the table so want to share some ideas with you."
CuriousFox
WR Officer
+13
Senior Account Executive
And if this doesn't work get your manager involved.Β 
bassinshaps
Catalyst
+5
Territory Sales Manager
I like this approach a lot, it’s more diplomatic and it doesn’t come across as me being a dick. After all, I still have to work along side of him after the conversation.
mitts2
Politicker
+8
Account Executive
ask him questions and then take a chance to be his mentor for a second, he is new after all
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Craggus
Opinionated
+2
Key Account Manager
Yeah this is the way to do it - you don't look like an a**hole and your integrity is intact.
Kinonez
Celebrated Contributor
+9
WR Enthusiast
Ouch; I'd go for the manager if a a 9% is involved! That's huge!! Hope this guy gets the idea fast!
Mobi85
Politicker
+5
Regional Sales Manager
I think you are now to the point that you have a blunt conversation and tell them what you are having to give away because of their lack of awareness and also make them realize they are actually taking money out of their own pocket. Or send them a bill for the lost commissions and tell them you need payment by end of month
DungeonsNDemos
Politicker
+10
AE of B2B
Make it an "us" problem and not a "you (being him)" problem. If he feels attacked he might not take this well. Help him help you both.
CaneWolf
Politicker
+12
Call me what you want, just sign the damn contract
I would just go to your manager
Sunbunny31
Politicker
+5
Sales Executive
Yeah, I was thinking the diplomatic approach is one good step, but I'd second going to the manager and letting them know this has been a problem.Β  Last thing anybody needs is for this to continue.
jefe
Politicker
+8
Sales Director
I think trying to settle it, respectfully, between the two is the best bet, but ABSOLUTELY go to your manager if you get push back, have issues, or he's just a dick about it.
Incognito
WR Officer
+11
Master of Disaster
Punch him in the vagina.

Yes, @bassinshapsΒ , I’ll help.Β 
bassinshaps
Catalyst
+5
Territory Sales Manager
Hahaha that’s plan B, no pun intended. I’ll give you a dial if the need arises.
Justatitle
Politicker
+11
Mid Market AE
Address it head on not in a threatening manner but in a concerned manner and it explain it to him as you have here where it cost you 9% and made you look really bad and don’t want that to happen again even if it was not with malicious intent. If you don’t address it it’s bound to happen again whether by mistake or intentional. If they don’t get that it’s not on you.Β 
Diablo
Politicker
+7
AE
Build a proper SOP because just telling him to f*** off might not be helpful πŸ˜€
LandandExpand
Opinionated
+3
AE
Go to your manager and ask for advice on how to approach it. It'll make your manager aware of the situation, let them know that you look up to them for mentorship and coaching (huge bootlicking plus), and chances are they will either agree with the diplomatic approach or handle it themselves so the situation will get resolved one way or another.Β 
taylor
Opinionated
+3
Strategic Account Executive
When I started the job I'm currently in, I was having the same issues. The playbook was clearly written, and the rules were established, and most of the team wasn't following the rules of engagement. I would have most appreciated if they would have just let me know that while the rules are the rules, the rules don't match the culture of the team (instead of a fellow rep approaching me pissed). It was a weird transition into the job, that's for sure. Suggest being chill about it, then if you need to escalate, escalate. Coach if you can.
Jbeans
Praised Answer
+3
Director of Sales
Fuck off, β€œplease”
DasPeruvian
Contributor
+2
Growth Manager
Whatever you do, do it via email or slack/teams, have written proof in case he tries to fuck you later about being "aggressive" with him or some shit.
captainrex
Fire Starter
+1
Sales Enablement Team Lead
It's gonna sound generic but I would say confront him on a human but strong tone since this has been going on since April so I would say he lost the benefit of the doubt or the new guy card, let him know of his mistakes and how this affects you and that you've been letting it slide as a favor but would need to alert management if this happens again.Β 
RealPatrickBateman
Politicker
+8
Amateur Butcher
You could try throwing up gang signs and tell him to stop set trippin cuh. If he says he was just bicken back bein bool then its funk on sight. Yehurrrrr?
WomenWantMeFishFearMe
Politicker
+4
SDR LXIX
I would approach him frankly and directly. If he doesn't comply, elevate it. Last step is to kick his ass
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