Finding the decision maker's abandoned LinkedIn profile, only to find out in your call that he/she hasn't worked there for years. How do you recover?
zaps
How to recover when you ask for someone who no longer works there?
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Who took over their role? When did they start? What's their phone number? I'd get as much info as they are willing to give.
This - but your tone is important. Add a whole bunch of aww shucks and do you think you can help?
Exactly!
I would also add that you may not get all of that information. But at the very least, you now know there's somebody else and you can call later that day/week and start to gather that information until you're ready to make the call to the new person.
"Oh, didn't know that. Thanks for letting me know. Do you, by chance, know who took over his role? ...Could you connect me with him/her?"
Who took their role, oh okay thanks can you pass me along to that person… thx
I would in that instance, attempt to give as minimal information regarding who you are or what company you work for then maybe leave on ice for a month or two.
Great question I find this happens to me a lot, keen to hear what most people do...
Just wait until you ask for someone who has died... that one's real hard to recover from!
Possibly unethical....but say you have spoken with that person a few months back so you are following up. Who would be the right person to speak to?
It happens 🤷♀️
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