alexpe2294

Sales Account Manager

How would you answer "What's the best way to communicate with clients?" in an interview?

If you guys were in the middle of an interview with a hiring/sales manager for a sales role, how would you answer this question? "What's the best way to communicate with clients?"

It's very broad and could lead to a lot of different replies. What do you think is the best one to get some extra points, impress the manager, and move further down the recruitment process?

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16 comments

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SaaSguy

Tycoon

Account Executive

I would answer with the 3 things I try to keep in mind when speaking with clients: being transparent, direct, and curious. I like to be seen as a trusted advisor with clients and prospect so I think transparency is super important. Im also direct, I don't want to waste their time or beat around the bush. Being curious will allow you ask questions that create upsell/cross selling opportunities.

goose

Politicker

Sales Executive

Quickly

CuriousFox

WR Officer

🦊

I laughed but this is a solid point.

ChunkyButters

Tycoon

the fucking phone

InQ5WeTrust

Arsonist

No marketing, mayo isn't an MQL

When they're drunk and you're sober.

Blackwargreymon

Politicker

MDR

When they're drunk and you're sober.

HeStoleMyTwix

Valued Contributor

The way my prospect wants me to communicate with them. Sales is about building rapport, and mirroring your prospects in style and method is crucial to doing that.

braintank

Politicker

Enterprise Account Executive

I'd probably say, I don't understand the question, what do you mean?

Santipodero

Politicker

Sanix

Use active phrases Turn passive phrases into active phrases, that transmits more confidence and dynamism. For example, instead of "It's getting ready" you can say "I'm getting it ready right now." Highlight the benefits Remember that what really matters to the customer are the advantages they will get from your product or service, not the technical characteristics or how wonderful your company is.

OldDogNewTricks

Opinionated

Sales guy

Meet the prospect first channel where they're most comfortable, with the aim further down the pipe to get on the phone/zoom/f2f if possible

thegrinch

Politicker

SDR

I would say..

#1. I would speak with value, I value them and our relationship.

#2. I speak honestly. I will never lie, mislead or say something that I don't know to be true

#3. I will speak light heartedly because no one likes someone that takes themselves too serious.

SalesPharaoh

Big Shot

Senior Account Executive

@SaaSguy said a fair point, id like to add or emphasize on the transparent part is setting expectations.
This could fall under transparency or directness both work really. But the best way to make your case is tk add an example so that your hiring manager can imagine you handling this situation.

deathbysales

Politicker

Vice President, Sales

I would through the discovery process find out from them the best way to communicate with them. Follow that up with, asking the interviewer if that is what they mean or if they can elaborate on their question.

Yezdi

Fire Starter

BDM

1- if we have established a connection already then check with client what’s the best way to communicate 2- if not connected, make sure you connect and LinkedIn and prefere to communicate via email so we have every record saved. Not all calls can be recorded so …

Clashingsoulsspell

Politicker

ISR

Have you had a conversation with your manager about what you want to accomplish and that you want more responsibility?

Error32

Politicker

ISR

I think it's dependent on the person itself. Some don't WANT to move forward into leadership or other roles, others crave that. I feel it's moreso on what YOUR long term goals are overall.

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alexpe2294

How would you answer "What's the best way to communicate with clients?" in an interview?

16 comments

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