This is my first post in this community, so I apologize in advance if it's not formatted correctly or posted in the right spot. I also apologize that this is a bit long, but there is a fair bit of context that I feel is relevant to explain before I ask for advice.
I've been working for my current company for 9 months now - we are a start-up that is roughly 3 years old that sells a hiring service into an industry that very much needs it (can't name which at the risk of self-identifying, unfortunately). I have some (~ 1 year) SDR experience, but was initially hired to be on the "Local" sales team (this sales org has "Local," MM, and Enterprise departments).
After training for one week, I was pulled aside (Virtually, we are a remote-based company) by our Head of Sales and informed that we were about to "turn on" a web form on our company site and needed someone to staff it. Because of my SDR experience, I was asked to take this on and build it out with no real expectations that it would be successful as we were not spending any $ on marketing to it. Meaning any and all traffic would be from SEO or Word of Mouth. As far as comp, I was told I'd get $100 for every meeting I set (again, with no expectations or quota in place. This was positioned as an experiment that I would be solely responsible for).
I received no guidance on how to create processes, scripts, email templates, outreach/follow-up cadences, anything at all. They literally handed me the baton and told me to run with it. So I did.
4 months in, I booked 60 meetings in a month. I was then pulled aside again and told that "broke" the commission structure and that I would be making half ($50/meeting) my original commission in the months going forward. I obviously wasn't happy, but took it in stride and kept my head down.
While this was happening, I never had any tracking/metrics to show my appt. held %, my lead-to-opportunity conversion %, how much ARR I had been responsible for generating, anything. I only knew how many meetings I set because I tracked that myself.
I'm wrapping this up soon, I promise - so last month we end up all (sales + CS teams) getting flown out to an in-person conference to discuss our new GTM strategy (essentially focusing more on MM and Enterprise accounts). It was at this conference that I, amongst others, was casually informed that 30% of our company's revenue came from our "Inbound Web Funnel" (i.e. leads that I identified as legitimate sales opportunities and converted to meetings for our MM/ENT teams).
Within one week of returning from that conference, I was "asked" by my immediate manager to "help him" build out this new role, the intent of which was to facilitate a better user experience (we generate sales opps by giving out a free-trial of our service) to our users before we ask them to pay. That role is not a selling role at all and is essentially admin/support work with the occasional chance to identify an opportunity to put a meeting on our MM team's calendar.
The inbound leads that I used to work are now being round-robin'd out to the MM team, and I have spoken with multiple people on that team who have told me that it is significantly less efficient and/or have outright asked me "how I used to do what I did" as far as taking a lead who's just asking for more info about us and getting them to be eager to take a sales call.
In short, I created a role that no expectations of being successful that ended up driving 30% our company's total revenue in less than 7 months. The company did not award or praise me for this, and instead pulled me out of that role to focus on something new and still yet unproven.
The company's top-down communication is virtually non-existent, everything is being funneled through middle managers while our perspective/opinions are not even being asked for, let alone considered, and I personally went from feeling incredibly grateful for the opportunity and the "culture" of our company to now feeling taken advantage of, over-worked and under-appreciated, and very much disappointed in where I've ended up within the company.
All this is to say that I'm looking to at least explore other options, but I have nothing tangible to show for the work I've done to this point. If I ask anyone internally for that data, it will be blatantly obvious IMO that I'm looking to leave.
This is my first "real" sales job, and would be a massive selling point for me to make a lateral, or even upward, move to another company. But I have no tangible data with which to self-advocate, and by the time I realized I was going to need it, it was too late.
If you read this far, thank you for doing that much. I take responsibility for not advocating for those career-defining metrics internally sooner, but I'm wondering if anyone with more career experience than me can provide any advice/feedback on how they would navigate this situation.
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