The War Room
Question
Post

“I don’t take cold calls.” Drop your favorite way to handle this objection!

🧠 Advice
🙅‍♀️ Objections
☁️ Software Tech
21
SaaSam
Politicker
+8
Account Executive
The last time I got this objection my response was, "Good, because I don't make cold calls. I know who you are, what you do, and that you have a problem that I can solve." 

He laughed, told me that was impressive and gave me some time to pitch him. Closed it down 3 weeks later for 50k
TheNegotiator
Politicker
+7
VP of Sales
Ayyyyy. Nice.
SaaSam
Politicker
+8
Account Executive
Thank ya sir.

Also unrelated, your profile pic just makes me assume you're Ewan McGregor. I will continue to pretend that is the case. 

Because it's fun.
Show 2 more replies
E_Money
Politicker
+11
Outbound Sales Manager- US
solid response
CuriousFox
WR Officer
+13
Senior Account Executive
The good ole Liam Neeson treatment.
Jewcan_Sam81
Politicker
+8
Account Executive
This one is such a keeper, love this
jefe
Politicker
+8
Sales Director
SAVAGE. Fucking love it
ge
getrichordieDIALIN
Contributor
+2
Sales Development Representative
Awesome haha
Ch
ChrisSellsHisSoul
Fire Starter
+1
Owner
This is gold.
SalesStash
Fire Starter
+4
Strategic Account Executive
When someone comes in with an ego its always good to have some balls in what you say. Great response @SaaSam!
SaaSam
Politicker
+8
Account Executive
Agreed, it will at least take you to the end of the exchange faster. If they like what you say you get to pitch. If they are going to get butthurt because you don't tuck your tail they'll tell you to fuck off. Either way, it saves time. Sack up everyone
Incognito
WR Officer
+11
Master of Disaster
“I dont take it up the ass, but that one thing my wife does with her pinkie finger was a game changer” 
GrizzleMcThornBody
Arsonist
+12
EVP - RevOps
“Could you transfer me to someone who does? Happy to chat with them instead.”
They’ll hang up on you and then you’ve been given tacit permission to contact their boss or whoever you want and when they ask or say, “you should talk to Guy.” You can say, “oh he told me he doesn’t take cold calls and hung on me, that’s why I’m calling you.” They’ll pause and give you 15 seconds to pitch which is all we need in this biz.
Or they’ll transfer you to the front desk or someone else and you can do the above again because they signaled they don’t want to do it.
TheNegotiator
Politicker
+7
VP of Sales
Hahaha Grizz, I love using this one. It’s incredibly enjoyable, but there is the risk the boss will be bigger jerk than they were
GrizzleMcThornBody
Arsonist
+12
EVP - RevOps
you'll find out when you call
dwightyouignorantsale
Politicker
+7
Manager, Sales
this is beautiful
Jewcan_Sam81
Politicker
+8
Account Executive
This one is awesome, might steal this haha
funcoupons
WR Officer
+12
that's queen coups to u
Aight my brain is finally working so here's my srs answer:

I don't get this often but when I do, I like to play the sympathy card and hit 'em with a Chris Voss special. "It sounds like you get a lot of these calls." Silence. They will say something, and usually it's "yeah we do, and I'm too busy for it/don't want it/etc etc" and I can speak on their issue from there. 

The "sounds like" phrase is both disarming and sympathetic and they'll be forced to see you as a real person and not an annoying cold call robot. 
poweredbycaffeine
WR Lieutenant
+10
Bean Juice Drinker | Sales Savant
"Then how do you buy software or services that you need." then do that...
ge
getrichordieDIALIN
Contributor
+2
Sales Development Representative
Facts
Diablo
Politicker
+7
AE
Think very few would tell you this but I always like to use " "Agreed, because I hate to make cold calls as well but I have to 🙂. All I need your 25 secs, if you think this will make sense we'll continue. Sounds fair?"
funcoupons
WR Officer
+12
that's queen coups to u
Take deez nuts instead then 
cw95
Politicker
+6
Sales Development Lead
Well I’ve stalked you for a long time so I wouldn’t exactly call it cold
ge
getrichordieDIALIN
Contributor
+2
Sales Development Representative
Hahahaha👏🏼
LandandExpand
Politicker
+4
AE
"hey man, if you don't see the value of cold calls, my only question is "are you hiring? because I hate making them!" 
TheNegotiator
Politicker
+7
VP of Sales
No.
Justatitle
Politicker
+11
Mid Market AE
“What’s the best way to get in front of you? I’ve sent a few emails and don’t want to waste your time or mine. If you hate my product I will never call you again.” 
ge
getrichordieDIALIN
Contributor
+2
Sales Development Representative
Definitely!
JDialz
Politicker
+5
COO
Usually I can honestly say "well, your boss referred you to us. They said you were a nice person and I should reach out to introduce myself after he found massive value in the relationship we've been able to build."
Ch
ChrisSellsHisSoul
Fire Starter
+1
Owner
"My apologies. How do you prefer to be contacted?"

Wait a beat for them to answer. They'll stall because they don't know who you are and can't think of a response.

"Do you mind if I just give you my 30 second schpeel and then you can hang up?"

They'll usually say yes and now you can give your elevator pitch. 

Make sure it's 10-20 seconds and then ask an open-ended question.
Mjollnir
Politicker
+8
Account Executive
"yes I understand you must get a lot of those.
I just wanted to introduce myself actually and just let you know of our latest offers" (which they usually think they can get a bargain but it's just our normal prices)
IYNFYL
Politicker
+6
Enterprise SaaS AE

This comment was removed

Incognito
WR Officer
+11
Master of Disaster
"cLiEnT sUcCeSs AdViSoR"
IYNFYL
Politicker
+6
Enterprise SaaS AE
Thanks forgot to update my current role
Fi
FinanceEngineer
Opinionated
+3
Channel Sales Director
"How do you learn about new offerings?"

Just find a way to ask them a question to engage that makes them think. As long as they know there is something that might be better, you can get them hooked.
Kermit
BDM
Good thing this isn't cold then, anyway
1
Best icebreaker for first cold call to a prospect?
Discussion
5
21
☎️ First instinct when YOU answer a cold call?
Question
29
What emotion triggers when you answer a cold cal?
+92
LordStacks ,   OldDogNewTricks ,   SaaSsy   and 92 people voted
6
What’s your favorite way to open a cold call?
Question
11