The War Room
Question
Post

It’s the end of the month and you accidentally double book Demos for yourself. No scheduling out for next week

I'd like to hear some clever ways you're able to have your cake and eat it too. 
🧠 Advice
☁️ Software Tech
12
DanPrice
Arsonist
+10
Philanthropist
That wouldn't happen because I'm aware of my schedule. 
SaaSam
Politicker
+7
Account Executive
Probably depends on the manager but I once had a manager that would take those demos for us and never expected a part of the commish or anything. Ran the demo and we would pick up for next steps
Avon
Politicker
+7
Account Executive
Kind of guy I’d like to work for
jack.of.some.trades
Good Citizen
+2
Account Executive
Fortunately, there are some awesome team players here that would do the same. I was hoping to hear some clever ways AEs are able to make it work.
CaneWolf
Politicker
+12
Call me what you want, just sign the damn contract
Yeah, this is pretty classic call in a favor territory.
funcoupons
WR Officer
+11
that's queen coups to u
I jumped out of a cake for @paddy once
paddy
WR Officer
+11
Account Executive
It depends. How often are you jerking off?
jack.of.some.trades
Good Citizen
+2
Account Executive
I try to Before/After every close
funcoupons
WR Officer
+11
that's queen coups to u
Those are rookie numbers, you need to get those numbers up
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poweredbycaffeine
WR Officer
+9
Bean Juice Drinker | Sales Savant
Double booking as in you booked two demos at the same time, or you're stacking up your calendar and are in danger of drowning?  Your post is vague, so more context would help.
jack.of.some.trades
Good Citizen
+2
Account Executive
Not in danger of drowning, no. I was able to move one of the appointments earlier to avoid conflict. I was hoping to hear some clever ways other reps were able to have their cake and eat it too when reaching out to the client (as mentioned in the OP)
poweredbycaffeine
WR Officer
+9
Bean Juice Drinker | Sales Savant
What do you mean by that. It's vague and can mean many things to many reps.
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DanPrice
Arsonist
+10
Philanthropist
Serious question, how are you an Account Executive and you can't organize your calendar to not double book yourself?
jack.of.some.trades
Good Citizen
+2
Account Executive
Have you worked with Chilipiper? It’s doubled booked lots of demos on our floor. Fortunately, as mentioned in other replies here, there wasn’t a true conflict when I posted this. I was able to manage it before it blew up in anyone’s face. Serious question though, what’s it like being Jesus Christ himself and never making any gaffes 🤣
DanPrice
Arsonist
+10
Philanthropist
Well, Jesus is my son. I'm God. So it's pretty fucking sweet being perfect. @funcoupons knows the feeling. 

If you're relying on a 3rd party software to schedule meetings then you need be in strict control of the timing, if that is a constant issue then why has no one addressed it? That is mind boggling to me. 
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NotInterested
Valued Contributor
+5
Business Development Manager
I mean how can it be that hard to not double book yourself? Either you are a damn good sales man where you can land that many meetings and your schedule is that tight, or you need to be more aware of your calendar! 
Every time I set a meeting I have my calendar pulled up to prevent this issue
jack.of.some.trades
Good Citizen
+2
Account Executive
Hey, you’re right. It’s not that hard to avoid that shituation. Luckily, I was able to use my charm to work with them because of the rapport we’ve already established prior to the appt 🙂
UrAssIsSaaS
Politicker
+8
SaaS Eater
Call one of them and say "hey, I realized I have a conflict at that time, can we push an hour?" haters will say its unprofessional, I will say it shows your human and has zero impact on close rates. It also works as an effective confirmation strategy if you need it

Th
Thripe
Good Citizen
Head of Sales
Have a good relationship with your team/manager - take ownership for double booking, and prioritise the most important one to take on yourself.
cw95
Politicker
+6
Pricing Executive
As @Opal said, calendar management is key. 
Bittersweet0326
Politicker
+5
Digital Business Associate
Move one out an hour. If they were willing to set time for you they likely have more time open than just that. BUT just to reiterate what's already been said....Knowing your calendar is obviously the main fix here.
jack.of.some.trades
Good Citizen
+2
Account Executive
That’s exactly what I did because reasonable people understand. I’m lucky that most of our prospects are amenable.
Ki
KingPenn1007
Sales Manager
Your an idiot
Show 1 more replies
de
deathbysales
Politicker
+2
Strategic Accounts
How did you double book a demo? I value my time and my clients so I don't dick around with people's schedules. I am sure if I had to cancel a double booked demo it would leave a bad taste in their mouth unless you make up some excuse like your sick or an emergency. Otherwise I guess if I did double book I would ask some to take it over for me but around these parts they will want something in return. 
jack.of.some.trades
Good Citizen
+2
Account Executive
Yeah, as mentioned in other comments, the double booking “issue” was resolved before it became a problem. If rapport’s established, then it’s no big issue. Fortunately, the prospects in the vertical I work are generally chill.

That said, I agree that it’s totally a rookie issue to not be aware of your calendar before confirming an appointment.
de
deathbysales
Politicker
+2
Strategic Accounts
Glad it worked out for you.
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