Official thread

Lend your favorite CS pro some sugar, they are your neighbor!

We all know that one CSM or AM that goes the extra mile to secure renewals & upsells, handhold customers, and on (bad) occasions, take one for the team and just get absolutely obliterated with customer questions, requests, and complaints. 


It’s time to show ‘em a little love.


Bravado is building a new community for CSMs to network, share advice, vent, and level up their performance in the post-sale cycle.


Tag your fav CS pro or shoot them this link so they can get on the waitlist!


P.S. We also all know that one CSM that just ~doesn't get it.~ We’re just saying, this community might help them finally *get it.*

https://customersuccess.bravado.co/ The First Customer Success Community A Network For CSMs and AMs. At Bravado, your customer’s success starts with yours. Talk salary, get advice on landing upsells and renewals, network peers, CCOs, VPs and more.
🏹 War Room
👨‍❤️‍💋‍👨 Customer Care
♥️ Love
24
funcoupons
WR Officer
9
👑
So no to DMs then?
DungeonsNDemos
Big Shot
3
Rolling 20's all day
lol yes, but only for CSMs
queenops
Opinionated
1
Maker of Sales
Lol they would
LightingLeader
Politicker
0
Specification Sales
If they let salespeople use DM’s I guarantee you HR will be involved in less than 12 hours
BmajoR
Arsonist
8
Account Executive
I can't wait to see how you fail to support them. 
bandabanda
Tycoon
1
Senior AE Mid Market
yiiiikkkkesss
SADNESSLieutenant
Politicker
3
Officer of ♥️
- AE vs AM - https://www.youtube.com/watch?v=HU3Zix1oq-Q

You ever milked a cow?
salesgirldd
Fire Starter
0
Inside Sales
Does this link work for you? ^ these always are broken for me and I can never click them
AzraelOAngelheart
Fire Starter
0
Multilingual Business Content Writer
That was perfect. Lol. Thank you for the link

TreTime
Catalyst
3
Account Executive
Honestly, what’s the point of this? Use your own damn Search Bar - those conversations are taking place right here.

Trying to segment your community in order to get a 10% boost in your user count?

You’re falling into the trap of expanding without a viable product. Put effort in building out the platform with meaningful enhancements instead of expanding, then losing your users.
braintank
Politicker
1
Enterprise Account Executive
They either need to go big on jobs and recruiting or start selling ads.
SerialBiller
Executive
1
Account Executive
You should definitely do one for admin/back office too … I bet that shit would be wild
Mickjames
Member
1
Enterprise Account Executive
This is a dope idea
SirCloseAlot23
Politicker
1
Business Development
Not a bad idsa
braintank
Politicker
1
Enterprise Account Executive
Why not call it "Farmers Only"?
Pachacuti
Politicker
0
They call me Daddy, Sales Daddy
I wonder if it will be dominated by either (1) alts from here, (2) 3-4 people who contribute only off-topic items, or (3) both. 
Mr.Pickles
Arsonist
-1
Sr. Customer Success Manager
Broken link for me ><"