I was initially introduced to the client back in April 2021 as a preferred implementation partner. Took roughly 2 months to finalize our SOW, work through pricing, confirm deadlines, etc. When the deal finally reached procurement the client informed us that their entire procurement team is outsourced (uh oh). What would usually take 2-4 weeks for approval ended up being nearly 3 months. Definitely learned my lesson to understand the buying process early with new customers. Just happy this came in with 2 days in the quarter.
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