Jbeans profile picture
Jbeans profile picture

Jbeans

Director of Sales

Opinionated
Praised Answer
Contributor
+2

No leads while on vacation?

our VP wants any rep that takes time off to be taken out of the lead pool during that time. What do we think? We do have a sunset clause, so we try to reply within 24 hours.. but don’t we also deserve to be “off” when we are “off”? His theory is that if you are in sales- taking a vacation and not being connected- then you’re in the wrong Job… (didn’t need him to tell me that hahahaha jk jk ).. thoughts? Interested to hear feedback as currently working on a new plan for MJ ream.

🧢 Sales Management
13

30 comments

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FlintIronstag
Notorious Answer
3
Chief Marketing Officer
Yeah that’s eff’d up but I’ve had that happen to me too. He’d be better served saying you don’t get leads while on vacay bc they need a response immediately from a rep. That’s the better way to phrase it.
RedLightning
Politicker
1
Mid-Market AE
^^ agreed.
Jbeans
Opinionated
0
Director of Sales
Yah I see both sides of it as I’m selling and managing the team. But I don’t want reps to miss out on leads (especially in named accounts) bc they take well earned time off. :) but 100% leads need to be actioned ASAP. When the phone rings we say “that’s money calling, better get it” lol 
Jbeans
Opinionated
1
Director of Sales
Seems like the bigger we get the better we do the more changes to comp and such happens…. His delivery needs a lot of work. 
Gaspo
Good Citizen
5
Head of Sales
From a managerial perspective, leads need to be optimized (called ASAP - worked effectively), so I actually agree with pulling people out of a lead rotation if they are on vacation.  Remember, the leads don't belong to the AE, they belong to the company at the end of the day.

That being said, the lack of empathy in the response is no bueno, burnout is real, and there is typically some form of quota relief if a rep is taking a week off during a month.
CuriousFox
WR Officer
3
🦊
That sounds a little toxic tbh.
Jbeans
Opinionated
1
Director of Sales
A lot toxic . My team is just busting ass. Even the best cars need to stop for gas, right? (Don’t throw Tesla at me … I’m fragile today 😂) 
CuriousFox
WR Officer
1
🦊
I misread that - thought you asked me to not throw A Tesla at you. Like, you see I need Life Alert right? 🤣
Jbeans
Opinionated
1
Director of Sales
Lol!!! I need a drink. Like 2 hours ago. 
MCP
Valued Contributor
0
Sales Director
Needing/wanting business to continue while someone is out is toxic? What is this world coming to?
slaydie
Big Shot
0
Account Executive
agreed - very toxic. Makes me thankful for my manager right now. So currently leads are routed to people on vacation and we just get a co-worker to cover for us. I take calls for the people who are out on vacay or at least start emailing their leads to schedule a call and my co-workers do the same for me. That way no one loses a lead. Do you have a co-worker that would cover for you?
paddy
WR Officer
2
Director of Business Development
I think that's lame. If you're using any calendar scheduling tool it really shouldn't be any concern to him. It's your business if you want to block that time off where a lead will get passed to someone else with availability. 
Jbeans
Opinionated
1
Director of Sales
He’s lame lol. To me if we go on vacation we should Get the option to be off grid/organize a back up etc. He hates us all 😂
paddy
WR Officer
3
Director of Business Development
Do you want me to torture him...?
Jbeans
Opinionated
1
Director of Sales
Yes. 

There’s a case of Kahlua in it for you. 
paddy
WR Officer
2
Director of Business Development
say no more.
InQ5WeTrust
Arsonist
1
No marketing, mayo isn't an MQL
Saw this at my last job, the VP was getting roasted by management, so I believe he was overtly worried about leads being dropped. 
Jbeans
Opinionated
0
Director of Sales
Well here’s this. Our VP is also an owner. Ruler of all things . Especially the comp report 
FromaBlankPerspective
Politicker
0
District Manager
This is a terrible take from your VP. I think we are all naturally more inclined to be connected, but to force that is an old school mentality. In my region, if a lead comes in while your on vacay, your manager keeps it warm for you until you get back.
Jbeans
Opinionated
0
Director of Sales
Yes!! So now I’m the coverage for my boys to ensure they get the comp. That’s what’s I’m going to pitch. 
FromaBlankPerspective
Politicker
1
District Manager
Makes so much more sense, and then people are more likely to take their PTO… and hopefully not burn out 
Rupert_Pupkin
Contributor
0
Account Executive
Go find a new job. There is a way around making sure leads get followed up on and get to the appropriate rep per the routing. Just saying you don't get to access to that while you're away is bullshit.
LordBusiness
Politicker
0
Chief Revenue Officer
Take out of rotation when on vacation, double up in the rotation when you return. Lead follow up needs to be optimized but if your team is on an even rotation, can’t punish people for using their days off
Jbeans
Opinionated
0
Director of Sales
Oh I like that idea too. Less work for me being the back up. Lol 
superhans
Executive
0
Senior Sales Consultant
“Hope you enjoyed your vaca, now here’s twice as many activities to put in than before you left!” I’m kinda shocked by the responses here. It makes complete sense to take someone out of lead flow while they’re on vaca. Being quick on outreach to MQLs is statistically proven to be critical in an org that has inbound.
Jbeans
Opinionated
0
Director of Sales
It’s a bit more complex as he’s included existing account that reps “own” so to speak. Sometimes they come in via the web or call in vs emails from the main contact at a company. I just want the reps to feel they get a break and don’t miss out on cold hard glen garry leads! 
Broncosfan
Politicker
0
Account Manager
Your VP is def over 50 and hasnt sold anything in over a decade. Truly awful culture he’s building.
sales7
Politicker
0
Commercial Product Enablement
He sounds like a dick, but at the same time do you really want leads on vacation?
GDO
Politicker
0
BDM
Fucked up but on their side of the story very clever. 
Jbeans
Opinionated
0
Director of Sales
Yeah. I know. :/

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