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Head of sales advice

hey! I work of an Australian fintech startup. as we scale, I'm first in line for the Asia-pacific head of sales role.Β 
I've managed small business teams before, but have never held a head of sales position, specifically. The team will only have 3 reps when I enter the role, with the current forecast to have us at 10 reps within 12 months.

1. for sales reps - what would be your best advice for your sales manager?

2. for sales managers - what do you wish you know in your first 12 months as a sales manager ?
🧠 Advice
🎯 Career Development
🧒 Sales Management
6
softwaresails
Politicker
+4
Sales Manager
As a sales manager I wish I would have known how much time I really should have been devoting to my team for coaching.Β 

Things like:
- shadowing
- product trainings
- 1 on 1 sales trainings
- ride alongs where you shadow a full half day.Β 

If I would have known how much time I really should have been investing in each member of my team they would have started excelling and seeing huge success way sooner.Β 
uncorpse
Politicker
+5
Sales Development
Onboarding is key!Β 
GDO
Politicker
+7
BDM
Oh man I hated the shadowing and ridealongs with my manager the first few months of my sales career.Β 

but tbh it helped my a lot.Β 
Adored
Valued Contributor
+5
Sales Director
Sales Director for 4 years. Their success is your success. You need to hire people that appreciate that and the investment you’re about to make in supporting them.
uncorpse
Politicker
+5
Sales Development
That's the best way to go, make people feel part of something!Β 
privateryan
Politicker
+5
Director of Sales
Put in equal time. I have seen it in sales of my managers and now as a director…I see the opposite from my managers I’ve placed! I love my team because they’re willing to spend as much time as my sales reps are working on improving and on deals. When I was first starting in sales, I would put in 60 hours and my manager would put in 30. Not acceptable.
TheRealVladimirPutin
Opinionated
+5
AE
AE here. I can only speak for myself and my style but: stay out of my way, don't micromanage me, have my back and be there for me when I need you. My manager follows this exact formula and I reward them handsomely by carrying a large chunk of the team number.Β 

Make sure you know every rep is different and needs to be handled differently, or you're gonna have a bad time.Β 
Oz
Ozz
Politicker
+6
Account Executive
Totally agree - I'm technically Head of Sales but I'm the only rep with 2 SDRs so haven't changed my title until we can add more AEs but I cannot be micromanaged and will reach out when I do need help. Been 200% of my quota for the last quarter and on target to hit 200% again. (Maybe quotas are too low, haha)Β 
alecabral
Arsonist
+8
Director - Digital Sales Transformation
This is what I wish I had known: 1. You will likely not receive β€œmanager training” so you’ll learn from your own wins and fuckups. 2. Coaching does not mean hand holding. 3. You are allowed to be wrong. 4. It’s better to find the bad apple before it rots the entire team. Don’t be afraid to pick it out of the lot if you see the signs. 5. Your first team is special. So will every other team you’ll manage. Don’t let that feeling get in the way of making decisions.
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